PROGRAM MANAGER - SALARY
About The Position
The Program Manager is responsible for ensuring the creation and maintenance of a safe, healthy, and supportive environment that promotes communication, well-being, empowerment, and independence for individuals served by the program. This role oversees the daily operations of assigned non-residential program sites and supervises all staff working within those sites. The Program Manager serves as a leader and role model for employees, demonstrating professional expectations related to job performance, workplace conduct, and interactions with participants and other professionals. All responsibilities are carried out in alignment with RHD organizational values and program standards. Hours: Sun: 10am-8pm Mon & Tues: 7am-5pm Wed or Fri (alternate bi-weekly) 10am-8pm
Requirements
- High School Diploma required.
- Minimum 2 years of supervisory experience.
- Minimum 5 years of experience supporting adults with disabilities.
- Specialization or experience in one or more of the following areas: Competitive integrated employment Self-employment (artisan/maker) Urban agriculture initiatives Community participation supports.
- Demonstrated knowledge of RHD values, program policies, and applicable regulations.
- Strong leadership, staff supervision, and team development skills.
- Ability to coordinate program operations and maintain service quality.
- Strong communication and interpersonal skills.
- Organizational and time management skills with strong attention to detail.
- Basic computer and internet proficiency, including: Email communication Time tracking systems Data entry and documentation platforms.
- Valid driver’s license.
- Access to a personal vehicle with state minimum liability insurance.
- Successful completion of required employment screenings, including FBI clearance if applicable.
- Follow OSHA requirements and safety guidelines
- Adhere to Fire and Safety policies
- Comply with HR, fiscal, and agency policies
- Maintain confidentiality and HIPAA compliance
- Attend required trainings and meetings
- Demonstrate professionalism and sound judgment in all responsibilities.
Responsibilities
- Provide supervision, guidance, and leadership to Community Integration Specialists (CIS) and Employment Specialists (ES) as assigned by the Program Director.
- Support staff development through training, mentoring, and ongoing performance feedback.
- Identify staff development needs and implement corrective action plans when necessary.
- Manage site schedules including call-outs, no-shows, and time-off requests to ensure adequate coverage.
- Participate in interviewing and onboarding new CIS/ES staff.
- Participate in participant planning meetings and interdisciplinary team meetings.
- Ensure program services are delivered according to the Individual Support Plan (ISP).
- Provide day-to-day oversight and support to ensure high-quality service delivery.
- Respond appropriately to crisis situations by notifying appropriate personnel and completing incident reports as required.
- Report medical concerns immediately to the ADRCS.
- Develop and coordinate monthly consumer activities and ensure successful implementation.
- Manage, monitor, and reconcile site and consumer-related expenditures.
- Ensure the maintenance, safety, and cleanliness of the physical site and program vehicles, reporting repairs or concerns to ADRCS.
- Monitor staff documentation to ensure timely and accurate completion.
- Communicate documentation issues or concerns to ADRCS.
- Participate in quality assurance activities and program reviews.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
