PROGRAM MANAGER

READING PARTNERS • Los Angeles, CA

3d • $67,786 - $79,748 • Onsite

About The Position

Reading Partners is changing the education landscape. We are a leader in working to solve the literacy crisis in our country by leveraging community volunteers in under-resourced schools. Our diverse and expansive volunteer base provides one-on-one tutoring to students twice weekly, and our program is proven to help children master the reading fundamentals they need to unlock their potential as successful, happy, and confident readers in school and in life. Our people are our heartbeat and our greatest resource; we are all passionately rallied around our mission to help children become lifelong learners by empowering communities to provide individualized instruction that truly works. Join our stellar, committed team leading the charge to deepen our impact and expand our service. Watch this video to learn more about the mission and core tutoring work of Reading Partners.
The high level:
The Program Manager (PM) is part of a team of leaders rallied together to eradicate the early literacy crisis. The Program Manager’s main role is to lead, develop and mobilize a team of AmeriCorps members and volunteers to deliver high-quality, effective one-on-one instruction to our students that maximizes students’ literacy outcomes.
Reporting directly to the Executive Director in Los Angeles, the Program Manager manages all aspects of program quality, delivery, and implementation in five schools. The Program Manager directs the day-to-day operations of our reading centers, internal and external relationships (e.g. principals, community-based organizations, etc.), leads and supports a team of 12 AmeriCorps members, coaches and supports volunteers, drives processes and strategies to maximize literacy development in our students, and uses data to drive decision-making and progress. The Program Manager is an inspiring team leader, is savvy at the art of managing people and projects, is goal-oriented and is excited by both strategic and on-the-ground work.
They will partner closely with a National Program Director assigned to support their portfolio with program quality standards, problem-solving, student assessment, progress monitoring, program accountability, and related activities to program enhancements or program pilots. The PM will work closely with peers on the ground to ensure successful outcomes for over 360 of the 720 students in the region.

Requirements

• Have 2-3 years working with elementary-aged students in a learning environment. Teaching, education or education/afterschool program coordination experience is strongly preferred.
• Have direct management experience with volunteers, interns, and/or emerging professionals
• Have experience with literacy assessments, teaching strategies, translating data into action for students, and student data analysis or experience working with children in a formal capacity
• Have a passion for service to others and your broader community
• Have access to reliable transportation and/or the ability to navigate public transportation to travel within a defined geographic region daily
• Have some flexibility and adaptability in your work schedule, including some night and weekend time
• Have excellent computer skills, including MS Office and database management experience
• Demonstrate a commitment to fostering a dynamic and collaborative work environment.
• Display a deep belief in our mission and root your work in our core values.
• Ability to prove eligibility to work legally in the U.S. and that you are at least 18 years of age.

Nice To Haves

• Are an AmeriCorps, Peace Corps, or other national service alum/alumna
• Have experience working in launch or growth phases of organizations

Responsibilities

• Execute the Reading Partners program across five to six schools in the Los Angeles region.
• Ensure that our program is implemented and executed with fidelity in alignment with the program quality standards
• Ensure the program is implemented and executed to the highest quality to have the highest impact for up to 72 students per reading center in your portfolio.
• Supervise program implementation so that students enrolled achieve their literacy goals:
• Ensure each student is assessed, enrolled and placed properly in the curriculum
• Achieve 90% enrollment of students by the beginning of February each school year.
• Achieve and maintain above 90% attendance for all students enrolled in the program
• Ensure every student completes milestone assessments
• Provide support so that students will master grade-appropriate foundational literacy skills, as measured by a research-based, elementary literacy assessment:
• 85% of all students will meet their individualized end-of-year literacy growth goal
• Create and manage systems to ensure student success (e.g. students are properly placed in the curriculum, every student is enrolled in 2 sessions per week)
• Design and supervise the implementation of individualized learning plans
• Manage execution of the Reading Partners program, so students are receiving the necessary academic intervention as it pertains to literacy through our program
• Conduct regular observations of students/tutors to collect anecdotal data to monitor progress
• Analyze data and create action plans to improve student results
• Be present, in person, each reading center observing sessions and coaching at least 6 hours a week
• Create and cultivate Reading Partners champions within each school and each community
• Start or maintain a principal relationship and ensure 90% principal or site supervisor satisfaction with the program
• Share student impact information with the school or community space throughout the year (notably with the Principal, a student’s teacher, and/or site administration)
• Coach AmeriCorps members on teacher and tutor relationship-building
• Model customer service skills for all staff and AmeriCorps members by coaching and supporting volunteer tutors within our program
• Advocate for what Reading Partners needs to be successful within each school or reading center site at all times
• Support tutor community building efforts in portfolio with the support of AmeriCorps members and the Executive Director to help recruit and retain volunteers
• Ensure 90% tutor satisfaction and retention so that we can retain ~30% of tutors year over year
• Ensure continued program partnership and support the regional program leadership team to collect the fee for service
• Recruit, hire, coach, manage and train a team of up to 12 Reading Partners AmeriCorps members toward successful program implementation across five schools:
• Retain 85% of AmeriCorps members through the term of service
• Build a strong, positive and productive culture across the AmeriCorps team
• Share best practices and work with the team to share vision, develop strategies to meet overall goals, and contribute to a growth mindset culture
• Coach AmeriCorps Members to use student data to make informed decisions that will improve student outcomes
• Be a partner to the National Program and Regional Operations teams to support regional impact
• Partner with the National Program Director to regularly discuss student progress, program quality standards, programmatic solutions, curriculum, and student assessment
• Support overall volunteer experience by attending volunteer recruitment and engagement events
• Be a partner to the Development team to support our fundraising goals by supporting local development events
• Support with any organizational operations goals

Benefits

• Health & Insurance Benefits: Medical, dental, and vision insurance with substantial employer contributions toward both employee and family premiums; life and disability insurance at no cost to employees; and a free Employee Assistance Program (EAP).
• Pre-Tax Medical Support: Significant pre-tax employer funding to help offset employees’ out-of-pocket medical expenses, including providing first dollar coverage for some plan options.
• Mental Health Support: Spring Health for easy access to therapy, coaching, and wellness resources, including six sessions provided at no cost to employees.
• Inclusive Health Support: Carrot for guidance and support related to hormonal health, fertility, family-building, and gender-affirming services.
• Retirement Benefits: 403(b) retirement plan with immediate eligibility to participate and to receive employer matching contributions.
• Paid Time Off: Flexible Paid Time Off (Unlimited PTO) and Paid Parental Leave for up to 8 weeks for birth and non-birth parents.
• Holidays & Office Closures: 14 paid holidays annually, plus one week of office closure in early July and two weeks in late December.
• Culture & Growth: A dynamic, mission-driven culture with a strong commitment to employee development and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees