Program Manager

United Grinding North America-posted about 5 hours ago
Full-time • Manager
Miamisburg, OH
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Lead high-impact, highly engineer projects for High Precision Grinding Machine sales that shape customer outcomes—coach a talented team of Project Engineers, orchestrate engineering/manufacturing/supply chain/sales/service, and serve as the trusted point of escalation. Own schedules, budgets, and KPI-driven results while standardizing modern PM tools and growing your influence across the business, with only occasional travel.

  • Lead customer programs consisting of multiple engineered-to-order equipment projects.
  • Manage and guide a team of Project Engineers, providing oversight, coaching, and support to ensure consistent execution.
  • Coordinate cross-functional collaboration between engineering, manufacturing, supply chain, sales, and service teams.
  • Drive alignment of individual projects with overall program goals and customer expectations.
  • Serve as the main point of contact for escalations, ensuring customer satisfaction and timely issue resolution.
  • Develop and manage detailed program schedules, budgets, and resource plans.
  • Track program performance using customer-focused KPIs (e.g., delivery lead time, quality metrics, customer feedback).
  • Promote standardized project management tools, methodologies, and reporting across teams.
  • Champion the customer perspective, ensuring project decisions are aligned with long-term customer value.
  • Identify risks and dependencies across projects and lead mitigation planning.
  • Bachelor’s degree in Engineering, Operations, or Business.
  • 5+ years of experience managing complex programs in industrial equipment, machinery, or manufacturing.
  • Demonstrated experience leading technical project teams, especially Project Engineers or Project Managers.
  • Experience with project management tools (e.g., MS Project, Smartsheet, Jira).
  • Familiarity with ERP/CRM systems (e.g., SAP, Salesforce).
  • PMP certification
  • Advanced knowledge of CNC grinding machine components, repair and assembly, wiring, sheet metal working, machine plumbing apparatus, power tools, lathes, welding equipment and drill press operation
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