Program Manager

USP • Rockville, MD

17d • Hybrid

About The Position

USP is seeking a Program Manager – Digital Standards to oversee cross‑functional planning, execution, and delivery across the growing Digital Standards product and policy ecosystem. This role ensures coordinated progress across multiple workstreams, including digital reference standards, qNMR software, supply chain analytics, digital documentary standards, USP digital method conversion, policy development, industry pilots, marketing, and scientific development. The Program Manager will maintain the Digital Standards master plan, track timelines and dependencies, ensure budgets are managed responsibly, and flag risks and resource needs to leadership. As pharmaceutical development and manufacturing continues its digitalization journey, USP is seeking to take an active, collaborative role in helping advance digitalization of analytical development and quality control workflows through the delivery of chemical reference and analytical method standards directly into digital environments. This position will help ensure that resources are used efficiently and processes are established to help USP scale its Digital Standards portfolio. This role is hybrid, with an expected travel commitment of up to 10% for planning workshops, cross‑functional meetings, and program reviews. As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

Requirements

• Bachelor’s degree in project management, business, science, engineering, or a related field.
• Minimum of 7 years of experience in project or program management, preferably within scientific, digital, regulatory, or healthcare environments.
• Experience coordinating cross‑functional teams and managing complex, multi‑stream programs.
• Demonstrated ability to track budgets, manage timelines, and report portfolio status at an executive level.
• Familiarity with digital product development, scientific workflows, or regulatory processes.
• Strong communication, organizational, and stakeholder‑management skills.
• Experience with project management tools (e.g., MS Project, Smartsheet, Planner, Asana, Jira).
• Ability to manage ambiguity and drive alignment in complex, evolving environments.

Nice To Haves

• Experience in pharmaceutical, scientific, healthcare, nonprofit, or regulated industries.
• PMP, PgMP, Agile, or other formal project/program management certifications.
• Experience supporting regulatory, standards‑development, or structured‑data programs.
• Experience with portfolio budgeting or multi‑program financial forecasting.
• Experience in digital transformation or scientific/analytical software programs.
• Demonstrated ability to design and optimize program governance models.
• Experience developing dashboards or reporting systems for senior leadership.
• Rigorous commitment to measurement and continuous improvement of work processes.
• Experience using AI tools to automate or accelerate work.

Responsibilities

• Develop and maintain the Digital Standards portfolio roadmap, ensuring alignment across product, scientific, policy, marketing, and communications workstreams.
• Lead cross‑functional program planning activities, coordinating objectives, milestones, dependencies, and resourcing needs.
• Track progress of all Digital Standards initiatives, including product development, policy work, pilots, marketing campaigns, and scientific deliverables.
• Establish and manage project governance structures, including meeting cadences, decision logs, and issue/risk escalation pathways.
• Develop integrated dashboards, portfolio reports, and KPIs for leadership visibility.
• Monitor budget allocations, track monthly actuals, and forecast future spending across program areas.
• Identify cross‑team risks, bottlenecks, and resourcing gaps; surface mitigation recommendations to leadership.
• Maintain documentation including charters, schedules, risk registers, budget trackers, and communication plans.
• Support annual and quarterly planning activities, ensuring alignment with Digital Standards strategy and USP priorities.
• Facilitate cross‑team communication to maintain transparency and ensure coordinated execution across all workstreams.

Benefits

• USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager