Program Manager

DASCH

About The Position

Make a move to a career that cares Join one of the most innovative organizations in the disability services sector where you can bring joy, independence, and possibility into someone’s life—every single day. Who we are (more than just a workplace) DASCH helps people with intellectual disabilities in Winnipeg to reach their full potential. We collaborate with families and allied professionals to support youth and adults so they can live, work, play and thrive in an inclusive, accessible, and responsive environment. What you should know about us: We aim to build an inclusive community that values people with intellectual disabilities. We support people living in more than 50 homes throughout Winnipeg. People at DASCH have access to recreational and life skills development. Our DASCHWorks program provides support and opportunities for employment, financial stability, and independence. Specialized professionals offer support in areas such as life skills, behaviour management, nutrition, and mental health. We are known for exceptional service. Part of that comes from providing our team members with the comprehensive training, support, and recognition they deserve to succeed. This is a place where people can flourish and grow their careers. Position Summary The Program Manager is responsible for maintaining comprehensive quality program delivery as well as supervising and assisting locations in their daily responsibilities. This position requires a highly motivated individual experienced in program support, management, and leadership. The Program Manager will have considerable contact with family, government, and professional services. A Program Manager is an extroverted multitasker, who works well under pressure, and displays leadership by motivating others. A requirement of the role is participation in an on-call rotation. Work Hours: Full Time Monday to Friday Must be able to flex work hours based on position needs On-call rotation with additional remuneration (average of $1,800 per year)

Requirements

University degree in a related discipline and/or Certificate in Community and Disability Support with a minimum of five years related leadership, management experience and/or a suitable combination of education and experience.
Full Manitoba Class 5 Driver’s License with access to a vehicle for employment.
Demonstrated leadership skills and ability to work in a team environment.
Excellent written and oral communication skills are required.
Excellent knowledge of Microsoft Office and ShareVision/CRM system.
Sound knowledge of intellectual disabilities and experience working in the field.

Responsibilities

Provide supervision and mentorship to the Location Supervisors to encourage growth and development within DASCH.
Attend position related meetings as required (including, but not limited to Person Centered Plans, financial, licensing, medical/psychiatric etc.)
Review and evaluate activity plans of the people we support monthly to allow for consistent community inclusion of the people we support.
Remain fiscally responsible for all location budgets by remaining aware of each location’s financials reporting.
Work in liaison with other internal departments.
Where required, assist with reviewing applications and referrals for new people we support including location tours.
Maintain Programming Standard Operating Procedures.
Be involved in and aware of each locations needs by conducting regular house reviews and attending staff meetings.
Complete and document necessary information regarding scheduled overnight safety checks.
Review location and staff licensing standards regularly to meet government licensing standards.
Ensure responsible management and adherence to location and discretionary budget guidelines.
Complete financial quality reviews of the people we support as required for each person to allow for their budget to be utilized strategically.
Keep support networks informed regarding individual care and assist in problem resolution where required.
Keep other professional parties (government, case workers, etc.) informed regarding incidents and issues of the people we support and assist in problem resolution where required.
Review Incident Reports regularly to ensure quality and accuracy.
Meet on-call phone support requirements as directed by your supervisor.
Ensure compliance to DASCH policies, licensing and employment standards.
Provide leadership to create a respectful working environment conducive to effective working relationships.
Apply conflict resolution skills to successfully mediate workplace conflict issues.
Ensure safety compliance, safe working conditions, safe procedures and practices and adherence to them as set out in The Workplace Safety and Health Act.
Identify and execute performance management as required with Location Supervisors to provide the opportunity for growth and development with DASCH.
Participate in the preparation and execution of performance appraisals, annually and as required in conjunction with any other required parties.
Conduct meetings with Location Supervisors monthly to ensure communication is made regarding changes and reminders.