Program Manager

Dover Corporation • Austin, TX

5d • Hybrid

About The Position

At Dover Fueling Solutions (DFS), A Dover Company, we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and can grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing  presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States. Headquartered in Downers Grove, Illinois, Dover Corporation trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com. Position Summary Dover Fueling Solutions, one of the world’s leading suppliers of fuel dispensers, payment terminals, forecourt control devices, point-of-sale and other measurement and control solutions to the retail and commercial fueling industry is seeking a Program Manager whose primary role is to manage, execute and coordinate complex, cross-departmental projects both internally for new product introductions and externally for post-sales large multi-product implementations of hardware, software, or integrated solutions. Dover Fueling Solutions products and applications are hardware, software or integrated hardware and software offerings, therefore experience with new product launch for hardware platforms as well as software integration are preferred. This role is expected to manage the program both at the highest levels engaging senior management and at the detail level ensuring all teams are delivering on commitments within the accepted timelines. This role will coordinate multiple programs simultaneously and work with other Program Managers and internal stakeholders to ensure alignment.

Requirements

• Strong collaborative and influencing skills
• Bachelor’s Degree required (Engineering or related field of study preferred)
• Minimum of 5 years of work experience in program or project management, or a related function working with technology products and/or services
• Ability to demonstrate flexibility and manage multiple complex projects simultaneously
• Excellent written and oral communication skills; comfortable facilitating and presenting to groups
• Ability and desire to work in a fast-paced team environment
• Ability to perform the essential functions is a requirement of the job. Reasonable accommodation may be used to meet these requirements.

Nice To Haves

• PMP certification preferred
• Experience managing new product/technology introductions, including supply chain readiness, is strongly preferred
• Software program management and/or software/hardware integration experience is a plus
• Experience in the retail petroleum industry is a plus
• Experience with cloud IoT and management of implementations involving customers, partners and service providers is a plus

Responsibilities

• Partner closely with Product Management, Engineering, Sales, Service and other cross functional extended team leads to: translate the product vision and strategy into a project plan within the overall NPD framework and/or plan and coordinate all activities related to specific customer product sales opportunities, implemented to meet sales goals
• Ensure that key program stakeholders are fully engaged in and aligned with the program deliverables, progress and emerging risks.
• Execute DFS’ New Product Development processes, including but not limited to project gate transitions and change management processes.
• Drive process discipline and accountability throughout the planning, execution, monitoring, and successful completion of projects.
• Develop and maintain project plans and status reports, manage project resources, engage cross-functional teams to provide quality analyses, coordinate beta plans, track and report defects and defect resolution, complete final documentation, training, and coordinate product launch plans.
• Prepare and manage project budgets and facilitate and communicate periodic cost analyses.
• Experience in Agile/SAFe, waterfall and hybrid program delivery methods.
• Understand the business imperative of the programs being led to effectively drive program delivery.
• Clearly communicate all program-level financial commitments to core team members and stakeholders.
• Strong Hardware and Software development knowledge. Understand the technology concepts used on projects in enough depth to challenge assumptions, estimates, approaches, and risks. Possess general understanding of technical design, implementation, and quality assurance.
• Strong change management skills creating clarity of vision, unifying teams and resources and dealing with conflict and resistance
• Flexible during times of change. Adjust to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Elicit cooperation from a wide variety of sources, across the hierarchy, peers, and other functional teams. Engage the team to drive creative solutions when challenges arise.
• Ability to defuse tension among project team and facilitate constructive discussion to reach resolutions.
• Manage the expectations of all stakeholders from the highest levels in the company through transparent and proactive communications. Develop strategies to ensure status, accomplishments, issues, and risks are communicated clearly. Facilitate effective and efficient forward-looking team meetings.
• Identify and quantify project risks and initiate risk management plans to address such risks.

Benefits

• a 401(k) savings plan with employer contributions
• medical, dental and vision insurance
• wellness programs
• health savings account, health care and dependent care flexible spending accounts
• company paid short-term disability and long-term disability
• company paid employee basic life and AD&D insurance
• supplemental employee and dependent life insurance
• optional accident, hospital indemnity and critical illness insurance
• adoption, surrogacy, and fertility benefits and assistance
• commuter benefits
• parental, military, jury duty, and bereavement leaves of absence
• paid time off, 13 paid holidays/floating holidays per calendar year, paid vacation days, and paid sick leave
• including business travel services
• employee discounts
• and an employee assistance program that includes company paid counseling sessions and legal services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level