Program Manager

Clario

3d•Remote

About The Position

Clario is a global leader in clinical trial endpoint technology solutions, transforming lives by unlocking better evidence. As a Program Manager, you will ensure operational excellence and client satisfaction across complex programs of work. Join us and help accelerate the future of clinical trials through innovation and collaboration.

Requirements

Bachelor’s degree or equivalent practical experience
4–8 years of experience in the pharmaceutical or related industry, with emphasis on project management
Proven ability to mentor staff and lead cross-functional teams
Knowledge of the drug development process
Excellent organizational, interpersonal, and time management skills
Strong verbal and written communication skills in English
Proficiency in Microsoft Office products
Detail-oriented with responsiveness to inquiries and requests
Valid passport and ability to travel approximately 20%
Based in or able to work remotely within the United States

Responsibilities

Ensure consistency of delivery across programs by setting standards, sharing lessons learned, and communicating client-specific requirements to internal teams
Serve as a member of Oversight/Operations Committees for assigned clients
Partner with clients and internal teams to review study risks, mitigation plans, and opportunities for improved delivery, profitability, and quality
Monitor study timelines and manage financial components across assigned accounts
Identify and escalate potential study risks, driving timely resolution
Foster collaboration through effective negotiations and resource management to meet timelines and contractual obligations
Apply problem-solving strategies to address customer issues and maintain issue tracking documentation
Monitor and report program-level KPIs as needed
Attend operational and governance meetings with customers (in-person and remote)
Support cross-trained team members, influence strategic decisions, and ensure compliance with training requirements
Present study services at sponsor-related meetings and assist with training new Project Management team members