Program Manager - Team 230
About The Position
The Program Manager provides both clinical and administrative supervision to a multidisciplinary team within the organization. This role is responsible for ensuring effective team operations, delivering high-quality, trauma-informed treatment, and fostering innovation in behavioral health practices. The Program Manager leads team success by supporting staff development, promoting accountability, and coordinating team functions and community initiatives. This position also oversees compliance, documentation, and budgetary responsibilities while maintaining strong partnerships and aligning with organizational goals. Team Specific Information: Team 230 is an adult outpatient therapy team located at WellPower’s Recovery Center. The multi-disciplinary team is comprised of therapists, therapists who also provide case management, a psych only care coordinator, psychiatric nurses, psychiatric nurse practitioners, psychiatrists and a program manager. The team currently serves 1,100 adults—18-years-old and older. The program manager directly supervises the therapists, the therapists/case managers, and the psych only care coordinator while providing overall leadership to the entire team.
Requirements
- Master’s degree in psychology, social work, counseling, or a related field is required
- Active Colorado LCSW, LPC, LMFT, or Psychologist license in good standing required.
- Minimum 4 years of experience providing clinical services
- Minimum of 2 years of supervisory and management experience
Nice To Haves
- Experience with program development, budget oversight, and grant funding preferred
- Expertise in a "Fee for Service" model, ensuring team performance aligns with the financial goals preferred.
Responsibilities
- Provide clinical and administrative supervision to multidisciplinary staff, ensuring efficient operations and delivery of high-quality, person-centered, trauma-informed care.
- Hold staff accountable for achieving service hour expectations, meeting performance metrics, and maintaining timely, accurate documentation and billing.
- Support staff development through training, mentoring, reflective supervision, and performance evaluations.
- Conduct timely evaluations and ongoing performance conversations, offering coaching, constructive feedback, and disciplinary action when necessary.
- Ensure clinical documentation and case management services meet organizational, regulatory, and quality standards.
- Conduct regular audits to maintain compliance with internal policies and external regulations; revise and implement workflows and procedures to align with best practices.
- Coordinate daily operations, staff scheduling, team coverage, and service delivery to meet community and consumer needs.
- Partner with leadership to set and monitor short- and long-term goals that align with programmatic and organizational priorities.
- Lead innovation in program design and service delivery to strengthen and expand behavioral health offerings.
- Monitor program outcomes and implement continuous improvements to enhance service effectiveness and impact.
- Foster team accountability, morale, and engagement by identifying areas for growth and celebrating individual and team achievements.
- Collaborate with internal departments and community partners to ensure coordinated care and strategic alignment.
- Oversee financial planning and budget management, including forecasting, monitoring expenditures, and ensuring alignment with established targets.
- Demonstrate operational expertise in Fee-for-Service or similar performance-based models to drive financial sustainability.
- Maintain a trauma informed environment of wellbeing.
- Other duties as assigned
Benefits
- For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/
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What This Job Offers
Job Type
Full-time
Career Level
Manager
