Program Manager (Flex GE)

Brigham Young University•Provo, UT

77d

About The Position

The Program Manager is responsible for directing the success of assigned Division of Continuing Education (CE) and academic programs. The Program Manager coordinates with CE operational functions to ensure programs deliver educational excellence consistent with the BYU Mission. This position also promotes the support and active engagement of BYU administration, colleges, and departments, which support the program, facilitating regular communication and coordinating program activity. The position works closely with the Associate Director of Classroom and Continuing Education Classroom Programs (CE CP) to determine class offerings and works closely with the Director of Continuing Education Classroom Programs (CE CP) to determine strategy and program budgeting. What you'll do in this position:

Requirements

A firm commitment to the mission of BYU
Bachelor's degree
5 years of related work experience OR the equivalent combination of education and experience.

Nice To Haves

Master's degree in business, education, or instructional design
7 years of experience in higher education or related field.
Excellent business judgment in communicating with faculty and department chairs, understanding customer needs, and specifying product/service requirements.
Excellent presentation skills in simplifying the complex and building/sustaining executive sponsorship.
Proven ability to influence cross-functional teams without formal authority (i.e., resources reporting to other managers and organizations).
Advanced computing skills in statistical, forecasting, and data analysis tools.

Responsibilities

Manage the success of assigned academic program(s)
Drive program growth and innovation through results tracking, data analysis, and KPI reporting.
Update academic program plans as needed.
Lead all program management, marketing, positioning, messaging, and assessment efforts.
Engage regularly with customers to ensure program relevance.
Manage budgets for profitability and operational efficiency.
Develop and present program roadmaps to BYU leadership to secure support.
Address program challenges and build necessary backing.
BYU Aims: Ensure CE CP programs are spiritually enlightening, intellectually enlarging, character building, and promote lifelong learning.
Customers: Ensure customer satisfaction with CE CP program quality, results, and value.
BYU Partnerships: Work with Associate Director to ensure BYU entities are supportive and engaged.
Finances: Stay within budget; coordinate with Director to keep programs self-sustaining and on target financially.
Program Management: Share program processes within CE and consult as needed.
Coordinate with departments

Benefits

401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
Employee assistance program, available to the employee and all members of their household
Tuition benefits for employees and eligible family members
Access to athletic facilities
Excellent medical/dental benefits
Short/long-term disability benefits
Paid parental and maternity leave
Wellness Program
Free on-campus parking
Free UTA passes for employees, spouses, and qualified dependents
Discounts at the BYU Store and for many events at BYU