Program Manager

MENTAL HEALTH SYSTEMS INC • Escondido, CA

6h

About The Position

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

JOB SUMMARY

Overall program management including contract outcomes, leadership and supervision, clinical operations, training, fiscal and billing controls, EHR, workplace safety, and policies & procedures.

Requirements

• Bachelor’s degree in behavioral science and two year of experience or Associate’s degree in behavioral science and three years of experience or 5 years of experience in the behavioral health field or SUD Certification/Registration.
• Valid CA driver's license and current auto insurance per contract requirements required.
• Cultural competency understanding required.

Nice To Haves

• Experience providing mental health and/or substance use disorder services preferred.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Responsibilities

• Oversee direct services, ensuring quality care, and highest professional standards.
• Supervise accurate data collection and reporting. Ensure peer review and monitoring of client charts.
• Ensure staff complete timely documentation and meet minimum requirements for direct client billable services as contractually required.
• Manage billing expectations and deliverables. Understand budget and review monthly operating statement to ensure financial integrity.
• Maintain positive morale and staff cohesion as evidenced by maintaining a cooperative attitude, flexibility, and effective communication and interpersonal skills.
• Respond quickly and appropriately to emergencies and crisis intervention.
• Timely recruitment and retention of qualified candidates. Provide regular supervision, consistent feedback, and ongoing support. Develop team comradery and excellent communication.
• Liaison with funder(s) and community meetings/committees.
• Maintain confidentiality of client’s care.
• Facilitate scheduled program meetings. Document agenda and attendance accordingly.
• Other relevant duties as assigned.
• Oversee creation, management and execution of fundraising activities.
• Facilitate monthly Advisory Board meeting.
• Comply with Clubhouse International Accreditation Standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager