Program Manager - Care Management

Mai Placement • Brooklyn, NY

2d • $85,000

About The Position

A growing healthcare organization in Brooklyn is launching a new Adult Care Management program and is seeking a Program Manager to build and lead the department. This role is ideal for someone who enjoys creating structure, building teams, and turning a new initiative into a fully functioning program. While the organization has leadership support and licensing in place, the Program Manager will be responsible for translating that foundation into daily operations, staffing, and sustainable growth. The right candidate will take ownership of the program and ensure it runs efficiently, professionally, and profitably.

Requirements

• Strong organizational and leadership abilities
• Familiarity with case documentation, session notes, and healthcare billing processes
• Comfortable building new systems and improving operational workflows
• Ability to recruit, mentor, and manage staff
• Analytical thinker with the ability to track program performance
• Strong work ethic, reliability, and commitment to program success

Nice To Haves

• Experience in healthcare or care management environments preferred

Responsibilities

• Lead the development and day-to-day operations of the Adult Care Management program
• Recruit, hire, and manage a team of Care Managers
• Build systems and workflows for documentation, case management, and communication
• Coordinate with Health Home agencies that provide training and program oversight
• Ensure proper documentation standards, including session notes and compliance requirements
• Monitor billing processes and operational efficiency
• Track program performance and ensure the department operates sustainably
• Maintain organized systems for client records, reporting, and compliance
• Work closely with leadership to refine processes and improve service delivery

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed