Program Manager

Zantech•Camp Springs, MD

7d•Hybrid

About The Position

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team! Zantech is looking for a talented Program Manager to contribute to the success of our upcoming Applied and Emerging Technology Support project for a Hybrid role based out of Camp Springs, MD. The Program Manager serves as the primary interface with USCIS providing strategic leadership and oversight for all contract deliverables across DevSecOps, Testing, RPA/ML, and Technical Governance initiatives. This position requires a seasoned leader with extensive experience managing large-scale, multi-disciplinary IT programs within federal environments, specifically DHS or similar agencies.

Requirements

Minimum 12 years of IT program management experience
Minimum 7 years managing federal government IT programs (>$10M value)
Minimum 5 years of DHS or civilian agency experience preferred
Demonstrated experience managing DevSecOps, CI/CD, or Agile transformation programs
Experience with programs supporting 50+ FTEs across multiple technical disciplines
Track record of successful contract performance on large-scale federal IT programs
Deep understanding of DevSecOps methodologies and CI/CD pipelines
Knowledge of cloud platforms (AWS GovCloud preferred), containerization, and microservices
Familiarity with Zero Trust architecture principles
Understanding of automated testing frameworks and continuous quality practices
Awareness of RPA and ML applications in software delivery
Knowledge of federal security requirements (FedRAMP, FISMA, etc.)
Expertise utilizing the Microsoft Office.
Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field
PMP (Project Management Professional) OR PgMP (Program Management Professional)
At least one of: CSM (Certified Scrum Master), SAFe Program Consultant (SPC), or PMI-ACP
US Citizenship and the ability to obtain and maintain an active Public Trust or higher clearance, per contract requirements.

Nice To Haves

Experience with USCIS-developed enterprise tools: USCIS Backstage (developer portal) Container Compliance Dashboard (CCD) Enterprise Ready Deployment Services (ERDS) Common Microservices Initializer (CMI)
Knowledge of USCIS immigration systems and mission context
Understanding of USCIS OIT organizational structure and governance processes
Familiarity with DHS Accessibility and Language Services (A&LS) Division protocols
Master's degree preferred
ITIL Foundation or higher Preferred
AWS Certified Solutions Architect or similar cloud certification Preferred
Lean Six Sigma Green Belt or higher Preferred

Responsibilities

Serve as primary point of contact for USCIS leadership and stakeholders
Develop and execute program strategy aligned with USCIS modernization goals and Zero Trust principles
Oversee resource allocation across 40-60 FTEs supporting multiple USCIS portfolios
Drive adoption of DevSecOps best practices across diversely mature USCIS programs
Align program objectives with USCIS mission to support lawful immigration services
Manage contract performance for $20-50M, 5-year base period program
Track and report costs by release, portfolio, and functional area
Ensure delivery within budget constraints while maintaining quality standards
Forecast resource needs and adjust staffing mix throughout contract lifecycle
Manage subcontractor relationships and teaming agreements
Interface with USCIS product/portfolio teams to understand requirements and priorities
Facilitate collaboration between development, security, operations, and testing teams
Present program status, metrics, and outcomes to USCIS leadership
Promote "information radiation" across USCIS enterprise for transparency
Navigate complex DHS organizational structures and decision-making processes
Ensure adherence to USCIS enterprise standards for development, security, and operations
Implement Team Managed Deployment (TMD) processes across supported systems
Drive continuous improvement in delivery speed, quality, and security posture
Establish and monitor KPIs aligned with USCIS objectives
Ensure compliance with DHS policies, including Section 508 requirements
Identify, assess, and mitigate program risks across technical and operational domains
Ensure security integration and continuous monitoring in all deliverables
Maintain compliance with Federal, DHS, and USCIS policies and procedures
Coordinate incident response and issue resolution with USCIS teams