Program Manager

Symetri

25d • Remote

About The Position

Symetri combines technology and business process consulting to help firms successfully plan, design, build and operate land and buildings. With Symetri, you are part of a company that is delivering solutions to improve the entire project delivery process, from planning and design, to construction and operations & maintenance. In other words, you're joining a team that is dedicated to helping our clients leverage technology in innovative ways to build a better world.
This is a fully remote position with hybrid availability in Nashua, NH; Springfield, MO; and Denver, CO.
As a Program Manager, you will lead the PMO's most complex strategic initiatives, including multi-workstream projects and large contractual engagements. You will oversee program governance, cross-functional coordination, and executive-level stakeholder management. As Program Manager, you are accountable for holistic program planning, risk and dependency management, contractual compliance, financial oversight, and ensuring the program achieves measurable business outcomes. You serve as the strategic link between the client's leadership and internal delivery teams.

Requirements

• Project Management Professional (PMP) Certification, preferred
• 3 or more years of project management experience
• 3 or more years using project management software preference
• Bachelor's degree or equivalent experience.
• Valid driver's license and clean driving record.
• Confidence in taking full responsibility for large-scale projects
• Strong interpersonal, written and verbal communication skills.
• Detail oriented with strong organization skills.
• Pro-active/self-motivated.
• Ability to work effectively both independently and as a member of a team.

Nice To Haves

• General knowledge of manufacturing business systems and/or processes (CRM, ERP, PDM, PLM, and CAD)

Responsibilities

• Develop and maintain the overall program plan, including workstreams, interdependencies, and milestones
• Ensure alignment between business objectives, technical delivery, and contractual obligations
• Facilitate steering committees and executive-level reporting
• Act as the primary contact for senior client stakeholders
• Create communication frameworks for updates, escalations, and decision-making
• Manage complex negotiations around scope, timelines, and commercial terms
• Lead multiple project leads and consulting teams across workstreams
• Coordinate with sales, finance, legal, and operations for major contractual commitments
• Drive consistent delivery methodology across all associated projects
• Establish program-level risk frameworks and ensure mitigation plans are executed
• Monitor high-impact risks involving integrations, regulatory constraints, or technology changes
• Manage dependencies between internal teams, partners, and clients
• Own the program budget, financial modeling, and forecasts
• Track contract milestones, deliverables, payment schedules and change orders
• Assess profitability and operational efficiency across the program
• Ensure compliance with contract terms, PMO standards, and regulatory obligations
• Conduct program audits, quality reviews, and lessons-learned sessions
• Ensure the program delivers measurable outcomes aligned to business value
• Track KPIs and ensure all workstreams contribute to the overarching objectives
• Compile programmatic proposals that meet client expectations
• Coordinate responsible parties for scope input
• Ensure measurable outcomes are identified and outlined in scope

Benefits

• Generous and flexible time off (FTO), plus eight paid holidays
• Group health insurance with nominal employee contribution
• Employer-paid short- and long-term disability coverage
• Access to optional benefits through a cafeteria plan, including dental, vision, life insurance, wellness reimbursement program, and other supplemental benefits
• Employer match of employee HSA contributions, dollar-for-dollar up to the IRS limit
• 401(k) with company match of up to 4% of base salary
• Insurance coverage begins first day of employment
• FTO and 401(k) after one month of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager