Program Manager

TTM • Stafford Springs, CT

3d

About The Position

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market . Additional information can be found at www.ttm.com Scope: The Program Manager increases customer satisfaction by managing the customer’s production through the plant utilizing all appropriate TTM production programs to improve quality, delivery, inventory, and supply. The Program Manager provides critical communication to all areas of the plant and to the customer to ensure successful production builds. The Program Manager collects, creates and presents information to the customer and TTM teams to track performance and customer satisfaction. The Technical Account Manager implements customer and supplier initiatives. The Program Manager coordinates customer visits to the plant as needed. This position reports to the plant General Manager.

Requirements

• PCB Assembly industry and production.
• Knowledge of Purchasing, Quality and Sales.
• Strong fluent verbal and written skills required.
• Skill in gathering information for market intelligence and determining customer specific needs and requirements and understanding and communicating customer needs.
• Operate intermediate Microsoft office applications: Word, Excel, and PowerPoint.
• Ability to prioritize and organize work to follow up on sales opportunities.
• Give and receive information accurately and provide updates to management regarding the market environment.
• Maintain a positive and helpful attitude.
• Ability to obtain/maintain security clearance.
• Education: BS/BA degree in Engineering or Business preferred.
• Preferred Experience: Minimum 5 to 10 years PCB assembly experience preferred with at least 2 years in production program management.

Responsibilities

• Direct all phases of programs assigned from RFQ through completion.
• Monitor the status of programs and schedules to ensure that the milestones and contractual requirements are accomplished.
• Where problems occur, coordinate with appropriate functions to determine cause, impact and proper corrective action.
• Work within the Integrated Product Team (IPT) for all programs to ensure adherence to schedule and scope.
• Lead preparation of project plans, proposals, negotiating statements of work and specifications, monitoring performance and acceptability of terms/conditions within the contract.
• Act as primary customer contact for all programs assigned.
• Chair program meetings with customers.
• Coordinate external communications with customers.
• Approve written reports, oral presentations to customers and coordinate with SCM communication with suppliers to resolve purchase item issues in accordance with purchasing guidelines.
• Establish milestones and monitor adherence to master plans and schedules; identify program problems and obtain/recommend solutions such as allocation of resources or changing contractual specifications/requirements.
• Manage program data requirement, ensuring that all contract data requirements are submitted in accordance with contractual requirements.
• Establish and maintain programs files in accordance with department guidelines.
• Conduct and participate in program reviews and meetings and brief attendees on status of corrective actions, expected recovery date and recommendations for improved contractual performance.
• Establish and maintain effective communication between functional departments to established schedules and all support departments to facilitate problem identification resolution.
• Interface with customers as required.
• Serve as liaison between customers and management to ensure customer program requirements, cost and schedule are maintained.
• Assist in other activities/projects, as directed.

Benefits

• TTM offers a variety of health and well-being benefit programs.
• Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays.
• Benefits are available 1st of the month following date of hire.
• Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience.
• As required by local law, TTM provides a reasonable range of compensation for roles that my be hired in New York, California and Colorado.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees