Program Manager

TekSynap•Washington, DC

13d•Hybrid

About The Position

We are seeking a Program Manager to join and lead our Federal team. We provide a business forward focused agency-wide IT support services, with support for all end-user IT services to include, but not limited to service desk, user support, system and network administration and engineering services. TekSynap, a “Fast 50” technology company in the Washington DC area that offers technology solutions to federal, state and local government agencies. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here . By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

Requirements

Minimum Bachelor’s degree in related field; preferred Master’s degree in IT or MBA
Proven experience managing large enterprise IT contracts
Minimum 10 years of experience
ITIL and PMP certifications (current); prefer CSM
U.S. Citizen; minimum of SECRET clearance (and clearable to TOP SECRET)

Nice To Haves

Master’s degree in IT or MBA
CSM

Responsibilities

Provide management oversight of team or support on the following systems/technologies (but not limited to) Full control and responsible for performance on requirements
Responsible for personnel management on program
Demonstrate IT experience within past 3 years of similar size/scope
Experience in supervising large IT service contracts
Experience in management of system modernization projects
Collaboration with customers, partners, and other stakeholders
Experience in cost control and management of technical and financial reports (weekly/monthly)
FC4 – Infrastructure, Network, Telecommunication, Tier 2/3 system administration/engineering services Network or Telecom
FC5 – Enterprise Service Desk, Tiers 0/1/2 support services, end-user support, Desktop services to include, but not limited to Asset Management Service Desk