Program Manager

Washington County Mental Health Services • Barre, VT

3d • $55,328

About The Position

The Program Manager plays a central part in shaping a safe, supportive, and person-centered residential program for individuals with developmental disabilities. By leading a team of residential support staff, including an Assistant Program Manager, you will create a therapeutic home environment where residents can thrive while ensuring high-quality service delivery and regulatory compliance. This position drives program development, strengthens team performance through coaching and supervision, and ensures day-to-day operations, from staffing and household management to documentation and treatment planning, run smoothly and effectively. As the primary connection between residents, families, and interdisciplinary partners, you will foster clear communication, collaboration, and shared problem-solving, directly contributing to positive outcomes, stability, and quality of life for the people we serve.

Requirements

• High school completion or equivalent required; BA preferred
• Minimum 2-3 years experience in related work
• Excellent written and verbal communication skills
• Excellent organization and time management skills
• Demonstrated ability to elicit trust and listen effectively
• Experience and demonstrated skill leading teams

Responsibilities

• Manage all aspects of household operations including maintenance, budgeting, and transportation.
• Ensure safe, person-centered supports for individuals with developmental disabilities in a residential setting.
• Directly supervise an Assistant Program Manager, providing supervision, support, and coaching.
• Ensure appropriate staffing schedules.
• Monitor daily operations, documentation, and accuracy of treatment plan progress and outcome measurement.
• Serve as the primary point of contact between program, families, and interdisciplinary treatment teams in order to ensure clear communication and collaborative problem-solving.

Benefits

• Competitive salary
• Generous medical, dental, vision, life and accident insurance – WCMHS covers 82.5 – 92% of premium costs.
• Matching 403(b) – match begins at 4.25% and increases based on years of service.
• Employee assistance plan.
• Generous sick and vacation accruals. Full- and part-time regular positions receive 12 days’ vacation and 12 days sick time annually - prorated based on standard hours.
• 12.5 paid holidays annually.
• Mileage reimbursement for agency related travel.
• Fun and engaging environment and the ability to give back to the local community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees