Program Manager

City Of Minneapolis • Minneapolis, MN

445d • $79,265 - $108,761

About The Position

The Program Manager position within the City of Minneapolis Performance Management & Innovation Department focuses on enhancing public services through innovative solutions and collaborative project management. The role involves working with various stakeholders to identify areas for improvement, implementing data-driven strategies, and fostering a culture of community-centered service delivery. The Program Manager will lead projects aimed at increasing efficiencies and ensuring equitable services for all residents.

Requirements

• Bachelor's degree in business, economics, public administration, social science, political science, social work, or a closely related field.
• Two years of related experience that includes project and program management, preferably in a complex, political environment, supervisory experience, and community outreach with diverse communities.

Nice To Haves

• Master's degree preferred.
• Knowledge of organizational and management principles.
• Knowledge of program planning, including evaluation, communication methods, and techniques.
• Preferred knowledge of City policies and programs.
• Knowledge of performance and effectiveness measures.
• Knowledge of financial theory and analysis.
• Working knowledge of computer operations, applications, and software.

Responsibilities

• Manage and work collaboratively with project work teams drafting the project scope, scheduling meetings and tasks, and facilitating discussions to reach consensus.
• Manage and facilitate projects aimed at increasing efficiencies and identifying innovation opportunities in City services.
• Monitor and analyze program benchmarks using an analytical framework to show the impact and outcome of projects.
• Coordinate assistance to management in researching, planning, and developing policies, procedures, and service redesigns for continuous improvement.
• Coordinate primary and secondary research efforts, including best practice studies and survey work, to optimize efficiency and effectiveness in operations.
• Chair and participate in projects to enhance City and department service to citizens.
• Communicate progress to all relevant stakeholders, both in written and oral forms.
• Share strategic frameworks and best practices for innovation throughout the enterprise.
• Manage and maintain strong relationships with a broad set of stakeholders, including senior government officials.

Benefits

• Commuter assistance
• Paid parental leave
• Paid holidays
• Health insurance
• Dental insurance
• Flexible spending account
• Employee assistance program
• Life insurance
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree