Program Manager

DMI

85d

About The Position

DMI, LLC is seeking a Program Manager to join us. The Program Manager oversees the execution of IT operations and maintenance services, acting as the primary interface for project stakeholders. This senior role ensures alignment with industry best practices for project management. Key responsibilities include: Program Oversight: Plan and manage all project tasks, ensuring adherence to scope, schedule, and cost objectives. Strong experience with WAN and LAN Networks, Routing, switching as well as mobility and cloud in a 24x7 environment. Stakeholder Coordination: Serve as the main liaison between project teams, leadership, and contractors for effective communication. Project Plan Development: Create and maintain a project management plan detailing scope, schedule, resources, and quality controls. Performance Monitoring: Establish metrics to track technical, cost, and schedule performance, delivering regular reports and dashboards. Risk Management: Identify and assess risks, implementing mitigation strategies per organizational guidelines. Transition Support: Develop and execute transition plans to ensure seamless service continuity. Agile Compliance: Support Agile methodologies and systems engineering lifecycle reviews for project compliance. Team Supervision: Lead contractor teams, ensuring clear accountability and resource allocation. Deliverable Oversight: Manage creation and delivery of project artifacts, ensuring organizational compliance. Stakeholder Engagement: Facilitate regular status meetings, coordinating with leadership and experts.

Requirements

• Advanced skills in Microsoft Office Suite, SharePoint, ServiceNow, and SaaS tools.
• Expertise in data analysis and visualization with tools like Tableau or Power BI.
• Strong strategic communication for stakeholder alignment.
• Advanced ability to create professional briefings and documentation.
• PMP, CISSP or CISM certified.
• Experience with Agile methods (Scrum, Kanban, DevOps).
• Familiarity with systems engineering lifecycle processes.
• Understanding of configuration and risk management best practices.
• Federal or enterprise IT operations experience.
• CAPM, PgMP, PMI Scheduling, or Risk Management Professional certifications.
• Hybrid multi-cloud management experience (AWS, Azure, Google, Oracle).
• Cisco CCENT certification.
• Security clearance eligibility.
• Leadership of cross-functional teams in dynamic settings.
• IT policy development expertise.
• Change and configuration management experience.
• Business process improvement knowledge.

Responsibilities

• Plan and manage all project tasks, ensuring adherence to scope, schedule, and cost objectives.
• Serve as the main liaison between project teams, leadership, and contractors for effective communication.
• Create and maintain a project management plan detailing scope, schedule, resources, and quality controls.
• Establish metrics to track technical, cost, and schedule performance, delivering regular reports and dashboards.
• Identify and assess risks, implementing mitigation strategies per organizational guidelines.
• Develop and execute transition plans to ensure seamless service continuity.
• Support Agile methodologies and systems engineering lifecycle reviews for project compliance.
• Lead contractor teams, ensuring clear accountability and resource allocation.
• Manage creation and delivery of project artifacts, ensuring organizational compliance.
• Facilitate regular status meetings, coordinating with leadership and experts.

Benefits

• Virtual health visits, commuter perks, pet insurance, and entertainment discounts.
• Annual performance reviews, tuition assistance, and internal career growth opportunities.
• Generous 401(k) matches, life and disability insurance, and financial wellness tools.
• Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts.
• Healthcare coverage, wellness programs, flu shots, and biometric screenings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior