Program Manager

National Service Source • West Melbourne, FL

78d

About The Position

USSI Global provides field maintenance and system integration for multiple technology markets including commercial communication systems, government weather & consumer sites, digital media and broadcast host locations. With over 300 service locations throughout the United States, others in Canada, Mexico, U.K., the Caribbean Islands, and 140 other countries, we are positioned to handle national and global requirements. Visit us at www.ussiglobal.com. The position of Program Manager - Digital Media will be supported out of Melbourne, FL but the Program Manager has the ability to work remotely (so exact home base is flexible).

Requirements

• Candidates must possess a background with Digital Media and/or Point-of-Sale installation and maintenance in commercial settings.
• Certifications related to Processes (Six Sigma, etc.) is highly preferred.

Responsibilities

• Manages program budget including evaluating finances, tracking expenditures, and preparing reports on financial status of the program.
• Coordinates and chairs program staff meetings.
• Develop customer and vendor pricing models.
• Determines the responsibilities and specifications for the program(s) by identifying program phases and elements, studying contract and client requirements, coordinating internal resources, reviewing associated subcontractor bids, and leading/assisting in the preparation of cost estimates.
• Ensure project/contract is billed accurately.
• Manage and direct resources effectively.
• Delegate non-managerial tasks to Customer Service Representatives.
• Mitigate/resolve employee and/or service provider conflicts.
• Maintain corporate ISO standards, and provisions.
• Issue a corrective action as necessary to enforce company policies and take appropriate disciplinary action(s).
• Maintain 'on-call' status in order to meet expected deliverables.
• Engage in continuing corporate provided training.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 101-250 employees