Program Manager

Guidehouse • Arlington, VA

81d

About The Position

The Program Manager will be responsible for managing client relationships, implementing strategic initiatives, executing long-term programmatic planning efforts, and managing matrixed teams in support of the State Department organization.

Requirements

• An ACTIVE and MAINTAINED 'SECRET' Federal or DoD security clearance
• Bachelor's Degree
• TEN (10) or more years of management and/or technology consulting experience with SEVEN (7) or more years of project and/or program management experience with the government

Nice To Haves

• Demonstrated performance developing briefings for senior executives
• Excellent problem-solving and critical thinking skills
• Ability to communicate at all levels with clarity, poise, maturity, and precision both written and verbally, including in external customer-facing situations
• Understand interdependencies between technology, operational constraints/context, and business needs
• Must have initiative, be a self-starter, and be able to balance multiple and shifting priorities and deadlines
• Experience with Risk Management and/or Technology Program development
• Experience supporting implementation of technology development and deployment projects or programs
• Experience coordinating with business owners and users regarding requirements for complex technology deployments

Responsibilities

• Provide end to end management of client engagements - detailed project plans, scope and budget definition, resource allocation, product delivery
• Organize and facilitate project timelines with clients and team, including generating estimates for project complexity and duration
• Serve as point person in client communications and provide leadership and mentoring to team members on project development and client management skills
• Manage senior client relationships and expectations throughout project lifecycle in order to build confidence, deliver excellence, and sell consulting services
• Monitor the scope, schedule, and budget of technology projects
• Support the client management and stakeholders to plan for and address risks and issues as they occur, to ensure that the project remains on schedule and within budget
• Coordinate teams including establishing operating models and implementing methodologies to deliver global complex and high-risk multi-year programs
• Develop and manage master integration management plans, critical dependency milestone trackers, and dashboards, tracking key program status updates and issues/risks, performing action item management for complex programs, including management of interface with infrastructure, communications, cyber, development and finance workstreams, utilizing project management tools
• Maintain and promote compliance with contractual, regulatory, and internal policy requirements
• Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters
• Lead and support business development by identifying new opportunities and assisting with proposal development
• Leverage the firm's existing relationships and develop new relationships to expand existing client relationships and develop new clients
• Serve as a content expert for client issues
• Be personally engaged in and accountable for growing the practice revenue and sales
• Direct line management for consultants assigned to client engagements led
• Career development, advocacy for, recruitment of, and retention of members of the advisory team
• Training and onboarding of new consultants
• Contribute to the development of a positive and performance-oriented culture

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

What This Job Offers

• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees