program manager, Workforce Solutions

Starbucks Coffee Company•Seattle, WA

9h•Onsite

About The Position

Now Brewing - program manager, Workforce Solutions! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Shape the future of talent at Starbucks! We're looking for a dynamic program manager to lead high-impact initiatives that accelerate our workforce strategy and enable our partners and business to thrive. In this role, you'll connect strategy to execution—own enterprise-wide programs that deliver measurable impact by driving clarity, orchestrating talent solutions, and creating opportunities for partners to grow. You'll influence how we evolve and grow for long-term success, foster innovation, and position Starbucks for the future of work. Join us and make a lasting impact on how we develop and empower talent globally. As a program manager, workforce solutions, you will Talent Strategy & Workforce Solutions Act as a strategic partner to our executive leadership team, developing talent strategies and solutions that reflect a deep understanding of our enterprise strategy and greatest talent opportunities. Partner with PRO and cross-functional teams to design, implement, and scale HR processes that drive consistency and impact. Culture Evolution & Enterprise Change Communicate clearly and concisely—visually and verbally—at an audience-appropriate level (up to and including executives), and can adapt messaging to “speak the language” that resonates, influences, and moves work forward Amplify and scale workforce strategies driving prioritized changes that enable our culture and talent to evolve and grow in service of long-term success. Build strong relationships across teams and stakeholders to bring others along and set all parties up for success Program Delivery Design, develop & lead multiple concurrent, cross-functional programs aligned with PRO and enterprise strategic priorities balancing near- and long-term horizons Bring a clear point of view and drive decision-making informed by data, stakeholder input, and strategic alignment. Lead with empathy, courage, and clarity—navigating complex conversations and driving fact-based, actionable outcomes. We believe we do our best work when we're together, which is why we're onsite four days a week. Join us and inspire with every cup. Apply today! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.

Requirements

8+ years of proven success delivering large-scale, cross-functional programs or change initiatives within a large, matrixed environment.
8+ years of broad business experience working across large, matrixed organizations.
A demonstrated passion for creating clear, actionable paths forward in ambiguous situations.
Proven ability to influence and shape outcomes across diverse stakeholder groups—including senior leaders—without direct authority.
Ability to balance strategic vision with tactical execution, adapting plans to maintain momentum and impact.
Strong strategic, problem-solving, and facilitation skills.

Nice To Haves

Strong understanding of Human Resources processes and policies, or experience as an HR Business Partner, is a plus.

Responsibilities

Act as a strategic partner to our executive leadership team, developing talent strategies and solutions that reflect a deep understanding of our enterprise strategy and greatest talent opportunities.
Partner with PRO and cross-functional teams to design, implement, and scale HR processes that drive consistency and impact.
Communicate clearly and concisely—visually and verbally—at an audience-appropriate level (up to and including executives), and can adapt messaging to “speak the language” that resonates, influences, and moves work forward
Amplify and scale workforce strategies driving prioritized changes that enable our culture and talent to evolve and grow in service of long-term success.
Build strong relationships across teams and stakeholders to bring others along and set all parties up for success
Design, develop & lead multiple concurrent, cross-functional programs aligned with PRO and enterprise strategic priorities balancing near- and long-term horizons
Bring a clear point of view and drive decision-making informed by data, stakeholder input, and strategic alignment.
Lead with empathy, courage, and clarity—navigating complex conversations and driving fact-based, actionable outcomes.

Benefits

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P. ), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
You will also have access to backup care and DACA reimbursement.
Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.