Program Manager - Workforce Development

RISE Partnership•Portland, OR

2d•$82,166 - $121,703•Hybrid

About The Position

Reporting to the Director of Workforce Development, the Workforce Development Program Manager works on the Workforce Development Team supporting Care Pathways. The Workforce Development Program Manager supports workers in Oregon homecare, skilled nursing facilities, other long-term care settings as they navigate training, certification, job placement, and career growth in order that workers can thrive in their careers. The Workforce Development Program Manager is part of a team of professionals who help deliver support and facilitate career guidance for participants throughout the duration of their training program from recruitment to employment. This position is also responsible for coordinating with the Workforce Development Team to lead the Licensed Practical Nurse Program and lead a team that enables the workforce development department success in areas of financial stewardship, board governance, IS systems, and department operations. While each RISE employee is assigned to a specific team, we operate within a collaborative shared services model that encourages cross-departmental support. Some employees contribute to multiple teams, allowing us to leverage resources more efficiently. This structure enables our staff to focus on delivering high-impact programs that advance our mission, ensuring every resource is used strategically to drive meaningful change.

Requirements

Skilled in leadership, talent development and building organizational culture
Ability to think strategically, and demonstrate good judgment & quality decision-making
Knowledge of communications practices and skilled internal collaborator
Strong financial knowledge and skilled in board management
Knowledgeable in technology systems, data governance & reporting infrastructure
Knowledge of adult learning and equity practice
Skilled in technology and digital fluency
Ability to work in a self-motivated, task-oriented, and flexible environment
Ability to effectively give and receive feedback to/from employees
Demonstrated commitment to leading on the principles of equity and inclusion
Solution-focused, someone who emphasizes collaboration whenever possible
Ability to maintain confidentiality and uphold and model strong ethics
Ability to support RISE’s organizational values of Respect, Integrity, Service and Equity in the development and delivery of your work including demonstrated positive interactions with staff, vendors, the consumers we support and other organizational stakeholders.
3+ years of team leadership and supervision
2+ years of program, operations experience
Technology and Digital Fluency (See above)

Nice To Haves

Project management or consulting experience
Board management experience
Experience collaborating in labor management partnerships
Work experience in creating budgets, forecasting and financial modeling
Work Experience in data management and systems design on the business side of projects
Community outreach experience in a labor or non-profit setting
Work experience in supporting low-income, immigrant, LGBTQ, BIPOC or other marginalized frontline workers
Collaborating with training providers, employers, unions, state agencies, nursing boards and community partners

Responsibilities

Lead the Licensed Practical Nurse Program and develop ongoing program enhancements
Collaboration with the Partnership Engagement Team to develop new LPN Program partners
Provide operational leadership for workforce development programs, ensuring high-quality, compliant, and scalable program delivery.
Lead the development, implementation, and continuous improvement of operational workflows and standard operating procedures (SOPs).
Ensure consistent and compliant execution of operational workflows across teams and programs.
Align operational practices with Board policies, regulatory standards, and internal governance requirements.
Anticipate future operational needs, risks, and trends and develop forward-looking strategies and implementation plans.
Use data and performance metrics to drive continuous improvement.
Ensure accountability for program outcomes and operational excellence.
Represent the program in cross-departmental initiatives and leadership forums.
Support strategic planning, priority setting, and operational execution.
Lead special initiatives and transformation projects as assigned.
Act as escalation point for complex operational issues.
Partner with the Director and finance staff to ensure alignment between program operations, budgets, funding requirements, and organizational priorities.
Support financial stewardship, including budget preparation, operational modeling, forecasting, and expense monitoring.
Support development of program budgets for grants and other funding opportunities.
Recommend operational adjustments to address financial risks and funding constraints.
Ensure that operational decisions reflect financial sustainability, funding compliance, and long-term viability considerations.
Define, monitor, and report on performance metrics for program operations and service delivery.
Use financial and performance data to inform work on strategic planning, resource allocation, and continuous improvement.
Support Board governance by providing accurate, timely, and decision-ready financial and operational reporting.
Support Board content development and presentations.
Protects sensitive and confidential information.
Leads the development of the Workforce Development systems roadmap for program operations
Define requirements for data governance, system integrations, and reporting infrastructure.
Partners with IS, vendors, and internal teams to implement systems, enhancements and process automation.
Ensure systems support efficient workflows, accurate data capture, and performance measurement.
Monitor accurate and timely data input that ensure accurate source data.
Develop systems, process workflows and reporting requirements for performance metrics for operational success and board governance.
Defines program reporting needs and leads the delivery of accurate and timely reporting.
Connect team members to RISE’s mission and values, reinforcing purpose, belonging, and alignment with organizational goals.
Foster a high-trust, high-engagement team culture grounded in shared ownership of outcomes.
Create an inclusive team environment that values diversity and leads equitably.
Build effective, collaborative teams that achieve program goals and adapt successfully to organizational change and growth.
Set clear performance expectations and provide regular feedback, coaching, and professional development guidance to support individual and team success.
Monitor workload distribution, staffing capacity, and task prioritization to ensure equitable workloads and effective team performance.
Empower staff to take responsibility for their work, exercise judgment within their roles, and complete projects with appropriate autonomy.
Share credit for team successes and take accountability for challenges, modeling integrity and transparency.
Demonstrates leadership courage and is not afraid to take action when necessary.
Encourages open dialogue and accepts feedback.
Apply advanced knowledge of workforce development and career pathway models to guide program design, implementation, and continuous improvement.
Ensure alignment between program operations and evolving long-term care, homecare, and healthcare workforce roles and career progression pathways.
Oversee alignment of program activities with training, credentialing, and certification requirements relevant to Care Pathways participants.
Monitor regulatory, workforce, and credentialing trends and lead updates to program strategy, systems, and practices.
Provide subject matter guidance to staff, partners, and leadership on workforce pathways, training standards, and advancement opportunities.
Support development and refinement of career pathway frameworks, tools, and resources to strengthen participant progression and workforce outcomes.