Program Manager - Volunteer

Jordan Health Care • Dallas, TX

293d • Remote

About The Position

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. The Volunteer Program Manager leads the hospice volunteer program by integrating services, optimizing resources, and developing innovative initiatives to attract and retain volunteers. The manager ensures volunteer satisfaction and engagement while supporting coordinators in recruiting, training, and supervising volunteers. As a growing organization, we invite you to share your information with us for consideration for future career opportunities. This is an exciting chance to connect with our compassionate and dedicated team, who truly value your unique skills and experiences in delivering exceptional care to those we serve.

Requirements

• Bachelor's degree in a related field (Social Work, Healthcare Administration preferred)
• Minimum of two (2) years in healthcare or hospice, preferably in volunteer coordination
• Knowledge of hospice philosophy and end-of-life care practices
• Familiarity with hospice volunteer program regulations
• Strong communication, organizational, and problem-solving skills
• Ability to engage with diverse volunteers and healthcare professionals
• Proficiency in Microsoft Office
• Reliable transportation required
• Compliance with agency health policies

Responsibilities

• Direct community recruitment efforts
• Schedule training for volunteers
• Monitor outcomes of volunteer programs
• Mentor volunteer coordinators
• Align volunteer activities with Elara Caring's mission and leadership vision
• Maintain patient and staff confidentiality under HIPAA regulations
• Develop volunteer programs to maximize community impact
• Act as liaison between coordinators and leadership, addressing feedback
• Coach and train volunteer coordinators to ensure policy adherence
• Ensure adequate volunteer staffing to meet service goals
• Track and manage volunteer statistics and cost-savings reports
• Strengthen community relationships for volunteer outreach and awareness
• Coordinate awareness campaigns with marketing and leadership teams
• Oversee policies to ensure program compliance
• Perform other assigned duties

Benefits

• Equal employment opportunities
• Commitment to diversity and inclusion
• Support for military veterans and their families
• Reasonable accommodations for individuals with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree