Program Manager, Voice of the Customer
Figma•New York, NY
420d•Remote
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Program Manager, Voice of the Customer (VOC) at Figma is responsible for developing and managing a comprehensive VOC program that gathers and analyzes customer feedback to inform product and engineering decisions. This role is crucial for monitoring customer sentiment, identifying pain points, and driving continuous improvement based on insights derived from customer interactions. The position requires collaboration with cross-functional teams to enhance the overall customer experience and product design.
