Program Manager V, Medicaid and Charitable Programs

Kaiser Permanente-posted 3 months ago
Oakland, CA
Ambulatory Health Care Services
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This position will be a part of the Colorado Medicaid and Charitable Programs Department team and will play an integral role in a variety of key strategies for the department. The initiatives include executing on multiple workstreams for the newly designed Medicaid -Centers for Excellence- (or Medicaid HUBS), assisting in the creation of new reporting required for new Medicaid contracts with the Regional Accountable Entities under the Accountable Care Collaborative 3.0, and active participation in the development/execution of other Medicaid care models (i.e, FQHC clinic).

  • Manages large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions.
  • Leads the work of large program teams by coordinating and monitoring internal and/or external resources.
  • Proactively monitors, identifies, and mitigates program risks, issues, and trigger events by developing mitigation plans and strategies.
  • Monitors compliance of program activities by ensuring program plans and team members adhere to relevant policies and procedures.
  • Ensures the alignment, buy-in, engagement, and support of diverse program stakeholders.
  • Reviews vendor performance levels, ensures service level agreements are met, and participates in contract negotiations with vendors.
  • Promotes learning in others by communicating information and providing advice to drive projects forward.
  • Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others.
  • Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas.
  • Adapts to competing demands and new responsibilities; learns from change, challenges, and feedback.
  • Models team collaboration within and across teams.
  • Conducts or oversees business-specific projects by applying deep expertise in subject area.
  • Partners internally and externally to make effective business decisions; solves complex problems.
  • Develops work plans to meet business priorities and deadlines; coordinates and delegates resources.
  • Recognizes and capitalizes on improvement opportunities; influences the completion of project tasks by others.
  • Develops, analyzes, and manages highly complex program plans which include scope identification and management.
  • Manages and monitors the program financials of large-scale programs.
  • Monitors program performance to ensure programs effectively deliver maximum long term value or benefit to the organization.
  • Leads program activities related to organizational change management.
  • Drives allocation of resources, establishes schedules, and task assignments.
  • Communicates a clear vision of program goals and objectives to the team.
  • Delivers performance feedback to team members supervisors.
  • Identifies and works closely with key stakeholders based on their level of influence and decision making.
  • Provides insight to key stakeholders and program sponsors by developing program goals.
  • Communicates tough issues to stakeholders while maintaining an independent opinion.
  • Engages with senior stakeholders to identify long term value to the organization.
  • Partners with Procurement and/or Legal to develop service level and/or scope of work agreements.
  • Minimum three (3) years experience in a leadership role with or without direct reports.
  • Bachelors degree from an accredited college or university and minimum eight (8) years experience in project management or a directly related field, including minimum four (4) years program management experience OR Minimum eleven (11) years experience in project management or a directly related field including minimum four (4) years program management experience.
  • Knowledge of Change Management
  • Negotiation skills
  • Applied Data Analysis
  • Financial Acumen
  • Conflict Resolution
  • Managing Diverse Relationships
  • Project Management Tools
  • Risk Assessment
  • Quality Assurance Process
  • Service Focus
  • Strategic Program Management
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