Program Manager, Transportation & Admin Support

YMCA Of Greater Seattle • Seattle, WA

11h • $27 - $30 • Onsite

About The Position

Supports overall coordination and management of transportation functions for a YMCA Youth Development, while supporting the daily administrative and registration functions of one or more branch programs.
We have an awesome opportunity for the essential position of Full Time Program Manager. In this role, you will provide administrative support to a branch or department. You will be a key player in executing work and implementing office workflow.

Requirements

• Bachelor’s degree in relevant program or equivalent education or experience. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
• One year or more of related experience, with proven experience in customer service.
• Intermediate computer skills and experience with Microsoft Office suite.
• Ability to visit sites and move YMCA fleet vehicles between locations.
• This position requires driving
• This role transports clients as an “authorized driver” for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle. Driving duties for this role are Required. Driving roles are safety-sensitive. To become an authorized driver, you must be 21+, have possessed a driver's license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the YGS Driving Record Standards listed in the job description. Do you meet the listed requirements for becoming an authorized driver for the YMCA? Please check the requirements in the job description and answer accurately. (Due to state-specific requirements in our driver management system, we are not currently able to enroll California Driver's License holders as authorized drivers.)

Nice To Haves

• Prefer knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
• Ability to speak any language in addition to English.

Responsibilities

• Support development and management of detailed plans for field trips, including setting itineraries, identifying destinations, and ensuring compliance with organizational policies and safety guidelines.
• Coordinate the reservation of buses, ferries, and other transportation modes, ensuring timely bookings and optimal routes for all field trips.
• Create and maintain comprehensive schedules for all trips, communicating key details to participants, instructors, and transportation providers to ensure smooth operations.
• Provide on-site support for participant check-ins, ensuring attendance records are accurate and offering assistance with any logistical or safety issues.
• Monitor and track any changes to summer participant transportation arrangements, including location changes, cancellations, and adjust arrangements accordingly.
• Serve as the primary point of contact for transportation vendors, negotiating contracts, coordinating services, and resolving any issues or disputes that may arise.
• Maintain detailed records of all logistics, including transportation bookings, participant attendance, and incident reports, and generate summary reports for internal review and analysis.
• Manage schedules and scheduled maintenance for the entire fleet of YGS mini-buses
• Support daily registration support for Youth Development programs as needed.
• Other duties as assigned
• All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.
• Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards.

Benefits

• Individual membership to the YMCA of Greater Seattle
• Free access to mental health resources
• Rapidly accruing paid time off (PTO) available immediately upon hire
• Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp, and outdoor leadership programs: 25% for part-time staff, 50% for full-time staff

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level