Program Manager, Transplant (Clinical Transformation)

DaVita Kidney Care

3d • $78,000 - $119,000

About The Position

DaVita’s National Transplant Team is seeking a Program Manager, Transplant to focus on developing and strengthening relationships with transplant centers, establishing DaVita as the "Transplant Partner of choice." This vital role is central to our mission of improving patient access and equity in kidney care, as transplantation offers the best quality of life for most patients. The Program Manager will drive key initiatives aimed at fostering collaboration, enhancing communication, and standardizing engagement with our transplant center partners to ultimately improve patient outcomes. The essential duties of this position revolve around strategic partnership and program development. This includes serving as a primary point of contact for transplant center leaders, organizing regular leadership calls, and expanding the Transplant Care Coordination (TCC) Memorandum of Understanding (MOU). The manager will also implement standardized processes for engagement, such as patient pipeline calls, and support the growth of the Transplant Liaison program to provide patient support and strengthen partnerships.

Requirements

• A bachelor’s degree is required; a master's is preferred
• 1-3 years of transplant experience highly preferred, including familiarity with transplant center processes and operations, understanding of the patient transplant journey, and understanding of the transplant landscape
• 1-3 years of experience in healthcare business development and stakeholder engagement preferred
• Microsoft Excel and PowerPoint proficiency required; extensive experience developing PowerPoint presentations and presenting to leadership, and experience with Excel data manipulation preferred
• Advanced critical thinking, excellent interpersonal skills, strong work ethic, creative mindset, adept communication skills, attention to detail, design-mindedness, flexibility with change, comfort with ambiguity, efficient time management, technical aptitude, and business acumen

Responsibilities

• Develop and maintain transplant centers' partnerships, facilitating efficient and effective workflows between internal and external stakeholders
• Support seamless care coordination by working with internal teams and promoting best practices for tracking patient journeys, such as facilitating EHR access.
• Collaborate with transplant centers to break down barriers to transplantation and support outreach initiatives like "Lobby Days.”
• Other duties assigned

Benefits

• More than just pay, our DaVita Rewards package connects teammates to what matters most.
• Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
• Below are some of our benefit offerings.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees