Program Manager, Transformation Office

Consilio LLC-posted 11 days ago

Full-time • Mid Level

5,001-10,000 employees

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The Aurora Program Manager has a reporting line within Consilio’s Transformation Office department. They will report to the Aurora Program Director and liaise with the working team on the Transformation Initiative for Aurora regularly. The PM is responsible for high-level management, tracking, and execution of day-to-day project tasks. This role will be primarily responsible for leading day-to-day delivery of Consilio’s product suite as they come to market, driving results and communicating effectively with all levels of the organization. The PM will collaborate with a wide range of stakeholders and contributors in Development, Product, Marketing, Sales and Client Services; and report on progress to varying levels of leadership.

Creates and maintains project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements
Communicates appropriately, clearly, and effectively with project team, implementation partner(s), internal operations, and executive leadership
Understands internal service level commitments and turnaround times and sets expectations appropriately
Makes informed decisions on how to set expectations through collaboration with internal project teams and understands constraints and risks
Serves as the PM on more than one project at a time
Exercises sound judgment and escalates issues appropriately
Contributes to, understands, and executes Transformation Office best practices
Creates and maintains a positive and productive work culture among the Transformation and other internal teams
Develops understanding of and skills for managing the product GTM process and evangelizes it in the organization
Strives to continuously develop technical knowledge of the product suite
Understands and promotes communication between stakeholders in order to execute effectively internally and externally
Develops understanding of workflows, processes, and best practices related to ELT reporting and insights
Complies with department policies and works within parameters of role.

Bachelor degree required or equivalent experience
Project management certification or equivalent experience strongly preferred
5-7 years of progressively responsible experience in project management, program management, transformation consulting or other closely related roles
3+ years’ experience with enterprise-wide technology implementations
Demonstrated experience working on multiple simultaneous projects involving cross-functional teams within budgetary and schedule constraints
The ability to drive project timelines and objectives and hold team members accountable regardless of level of authority (lead by influence)
Proven ability to work with consulting partners to maximize quality and value while maintaining costs
Excellent project and process management skills in handling projects, priorities and deliverables against deadlines
Strong interpersonal and client relationships skills with the ability to communicate technology solutions to non-technical teams
A proactive approach to problem solving and the ability to anticipate client needs
The ability to confront unexpected problems quickly and effectively
Strong teamwork, communication (written and oral), client management, and interpersonal skills
Demonstrates excellent scheduling, organization, prioritization and planning skills
Strong written and verbal communication skills
Microsoft Office proficiency and analytic capabilities in Excel required; working knowledge of Smartsheet and SharePoint preferred

Experience with rolling out org-wide trainings and/ or change management initiatives is preferred
Formal training in Agile Project Management; certification preferred
Experience managing projects related to acquisitions and mergers would be helpful
Experience working with dashboard programs such as Power BI or Domo is a plus

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