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We are seeking an experienced and strategic Program Manager to lead our Training & Enablement function across Customer Support for Reality Labs. As a key member of our team, you will be responsible for designing, developing, and delivering comprehensive training programs that enhance the skills and knowledge of our outsourced support agents globally. Your expertise will focus on Reality Labs products, such as Meta Ray-Ban glasses, Quest headsets, Quest for Business, Horizon Managed Services, and Managed Meta Accounts.