Program Manager - Talent Management

Kellermeyer Bergensons Services•Oceanside, CA

25d•$115,000 - $125,000

About The Position

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals-including retail, industrial and logistics, healthcare, education, manufacturing, and more-maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we are looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. The Program Manager of Talent Management directs the organizational development function of the organization and develops processes and programs designed to encourage strategic change and transformation.

Requirements

Workday experience - performance and talent modules
Facilities, Janitorial, building and / or landscaping service industry a plus
Fair employment and other Federal, State and Local employment laws
Management experience
Ability to influence others
Strong written and verbal communication
Ability to synthesize information into meaningful action
Analytical
Experience in developing and executing development strategies in a high-volume, remote workforce organization
Established ability to manage multiple, complex projects simultaneously in a spontaneous, fast- paced environment, with excellent orientation to the details
Ability to work with all levels of organization
Integrity: Ability to gain and maintain trust and confidence
Adaptable and resourceful
Business Acumen
Interpersonal savvy
Action oriented
Agile learner
3-6 years talent or employee development experience, with at least 3 years in retail, hospitality, or multi-unit organization (preferred)
Bachelor's degree or equivalent experience

Responsibilities

Develops, implements and directs talent programs, policies and procedures to improve employee retention, engagement and participation.
Manages performance appraisal process and salary review.
Confers with senior leaders and supervisors to guide and assist them in talent matters.
Creates talent tools, resources, training and materials, such as onboarding content and performance management communications.
Informs supervisors of training and career development opportunities, succession planning and internal transfers that are available for their teams.
Defines operational metrics for employee engagement, workforce management, workforce planning, and performance management.
Ensures the creation and completion of employee development programs for key talent. Monitors external trends which could impact talent.
Develops and validates tools meant to measure employee productivity, performance, or engagement.
Oversees the development of innovative solutions to performance issues or competency gaps and monitors program progress to completion.
Leads the annual performance review process
Develop / Enhance processes for increased operational efficiencies
As required by management