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The Program Manager - Support Transition is responsible for ensuring a smooth transition of new or modified services, projects, and programs into the Corporate Technology Support Area. This role is crucial for establishing and maintaining governance around strategy execution, tracking the area's strategy progress, and serving as a focal point to monitor the demands for transitioning work from areas like engineering/cybersecurity to support. This role involves coordinating with various teams and stakeholders to ensure that all support requirements are met and that services are delivered effectively and efficiently. Additionally, the role includes managing the intake process to properly assess and integrate new services and changes into the support framework.
