Program Manager, Student Affairs (International Programs)
About The Position
The Student Affairs Program Manager manages a portfolio of responsibilities focused on student well-being, conduct, and compliance processes for participants studying with International Programs (IP). This position serves as the primary contact for student conduct matters and broader student affairs issues, ensuring consistency with university policies and best practices. The position serves as the IP liaison with campus partners and works collaboratively to support students before, during, and after their time abroad. This role develops and facilitates trainings and materials on topics such as health and wellness, orientation, and international resources, while adapting relevant main-campus initiatives to fit IP. The position also oversees student affairs-related communication with study centers, program leaders, and faculty as needed. In collaboration with the Risk Team, the Program Manager identifies trends and patterns in student needs and recommends approaches to address them. This position also serves as a member of International Programs' rotational, after-hours on-call team.
Requirements
- Bachelor's degree and four years of experience related to academic and/or student services; or a high school diploma/equivalent and eight years of related experience. (Note: a combination of post high school education and experience equal to eight years.)
- Ability to interpret program requirements and provide advice.
- Ability to prioritize, organize, and perform multiple work assignments simultaneously.
- Ability to utilize problem-solving skills.
- Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices.
- Ability to establish and maintain effective working relationships.
- Knowledge of applicable computer applications, including Microsoft Office Suite (Excel and Outlook).
- Ability to write and/or proofread and edit written word and/or information in various formats.
- Ability to gather, interpret, report, and/or edit information and perform accurately in a detail-oriented environment.
- Ability to communicate effectively verbally and in writing.
Nice To Haves
- Master's degree.
- Prior experience in higher education, preferably in the area of student affairs.
- Ability to take initiative on projects and work independently, and as part of a team.
- Knowledge of the principles and practices of project planning, development, and evaluation.
Responsibilities
- Manages student well-being, conduct, and compliance processes for participants studying with International Programs (IP).
- Serves as the primary contact for student conduct matters and broader student affairs issues, ensuring consistency with university policies and best practices.
- Serves as the IP liaison with campus partners and works collaboratively to support students before, during, and after their time abroad.
- Develops and facilitates trainings and materials on topics such as health and wellness, orientation, and international resources, while adapting relevant main-campus initiatives to fit IP.
- Oversees student affairs-related communication with study centers, program leaders, and faculty as needed.
- In collaboration with the Risk Team, identifies trends and patterns in student needs and recommends approaches to address them.
- Serves as a member of International Programs' rotational, after-hours on-call team.
Benefits
- FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Educational Services
Number of Employees
5,001-10,000 employees
