Program Manager, STEM Hub

Cleveland State University • Cleveland, OH

46d

About The Position

Ensures students are provided with comprehensive science, technology, engineering, and mathematics (STEM) focused support services within the STEM Hub. Contributes to operations, providing outstanding customer services standards, assists with tutor recruitment and hiring for STEM courses. Promotes the program by presenting to groups, updating STEM Hub website and social media. Supervises student employees. Performs other functionally related duties as assigned.

Requirements

• Bachelor's degree, preferably in a science or education related field.
• Two (2) years prior experience in an educational setting.
• Experience in a STEM field.
• Knowledge of student development and best practices in education, academic support, and tutoring programs.

Nice To Haves

• Master's degree in a science or education related field.
• Three (3) years of experience working in a leadership role within a learning center or similar academic environment.
• Higher education experience.
• Experience hiring, training, and supervising staff preferably in student support services.
• Experience with program assessment and developing new program initiatives.

Responsibilities

• Ensures students are provided with comprehensive science, technology, engineering, and mathematics (STEM) focused support services within the STEM Hub.
• Contributes to operations
• Provides outstanding customer services standards
• Assists with tutor recruitment and hiring for STEM courses.
• Promotes the program by presenting to groups, updating STEM Hub website and social media.
• Supervises student employees.
• Performs other functionally related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees