Jobgether-posted about 15 hours ago
Full-time • Mid Level
Remote
11-50 employees

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Manager, Servicing Operations. In this role, you will lead complex, cross-functional initiatives that drive strategic objectives across the Servicing vertical. You will work collaboratively with diverse teams to implement high-impact projects and enhance the borrower experience, making a significant contribution to the organization. Your leadership will support the development of early-career professionals and foster employee engagement within the team. If you are passionate about creating scalable programs and improving operational efficiency, we would love to hear from you.

  • Lead the Servicing Accelerator Program, overseeing iterations, hiring, onboarding, and planning.
  • Drive employee engagement strategy for all Servicing sites, including events and recognition programs.
  • Develop measurable success metrics for program effectiveness and advancement readiness.
  • Create standardized playbooks for engagement and development programs across teams.
  • Maintain budget tracking, planning, and reporting on engagement and development investments.
  • Lead communications around engagement and development programs.
  • Represent Servicing Programs in enterprise talent forums.
  • 4-6+ years of experience in program management, employee engagement, or organizational effectiveness.
  • Proven success designing and executing scalable employee programs across multiple locations.
  • Ability to translate feedback and engagement data into action with measurable outcomes.
  • Experience developing and delivering learning or leadership development content.
  • Strong stakeholder management skills and ability to build trust across partners.
  • Excellent communication and storytelling skills, comfortable presenting to senior leadership.
  • Highly organized and proactive, able to manage both strategy and execution.
  • Competitive Compensation (base + bonus & equity).
  • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions.
  • 401(k) with 100% company match up to $4,500 and immediate vesting.
  • Employee Stock Purchase Plan (ESPP).
  • Life and disability insurance.
  • Generous holiday, vacation, and sick leave.
  • Supportive parental and family care leave programs.
  • Annual wellness and technology reimbursement programs.
  • Team events, employee resource groups, and interest groups.
  • Catered lunches and snacks provided when working in offices.
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