Program Manager (SDLC)

Office Ally

48d • $115,000 - $130,000

About The Position

We're looking for a Program Manager (SDLC) to join our new Business Transformation Office (BTO). In this role, you'll lead end-to-end delivery for high-priority, cross-functional initiatives across Office Ally. This role will implement SDLC governance, requirements readiness, deployment preparedness, and stakeholder alignment across Product, Engineering, IT, Security/Compliance, RevOps, Customer Success, and Finance, and will also lead interactions with external vendors.

Requirements

• Bachelor’s Degree or equivalent experience
• 5+ years of program or project management experience in a SaaS environment.
• Demonstrated ownership of SDLC governance: stage gates, quality controls, and release processes.
• Experience leading requirements development in ambiguous or shared-ownership environments.
• Ability to work concurrently across Engineering, Product, and Business teams.
• Strong command of Agile methodologies.
• Proficiency in data-driven executive reporting.

Nice To Haves

• Experience with change management and driving adoption of new ways of working.
• Familiarity with healthcare compliance requirements (HIPAA, SOC 2).
• Healthcare technology industry experience.
• Proficiency with Jira, Confluence, Monday, Microsoft Teams/M365, BI/reporting tools, Miro, or Draw.io.
• Project Manager or Scrum Master Certifications.

Responsibilities

• Lead planning and execution for multiple concurrent cross-functional programs from kickoff through value realization, maintaining visibility into dependencies, milestones, and risks.
• Define and enforce SDLC stage gates, quality checkpoints, and release criteria; partner with Engineering and Product to ensure processes are followed and continuously improved.
• Guide discovery and requirements development along with Definition of Ready compliance across all assigned programs, including initiatives without a dedicated Product Owner.
• Manage third-party vendors and implementation partners within program scope: establish deliverable agreements, track commitments, and escalate performance risks.
• Maintain visibility into team capacity; surface allocation conflicts and over-commitment risks with recommended resolutions; participate in capacity planning forums.
• Coordinate change management activities for new tools, processes, and products; track adoption metrics and apply findings to improve rollout approaches.
• Provide leadership with clear, data-driven reporting on program health, delivery performance, and value delivered.
• Document key decisions, rationale, and lessons learned in accessible, shared repositories.

Benefits

• In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level