Program Manager, Same Day Programs

Amazon • Nashville, TN

3d

About The Position

Rapid and Rural Logistics is looking for a Program Manager role with a delivery
record and proven project management experience to own and execute strategic,
cross-functional operations and technology projects for our faster than Same Day
operations. Robust understanding of fulfillment operations including
under-the-roof processes, inventory flows, constrained FC assets (capacity and
labor), quality, and long term roadmaps will help develop new innovations. This
role will play a critical role in the expansion of the sub-same day program
through partnership with Maintenance, Design, and Innovation Engineering team to
integrate key material handling equipment to expand network coverage. It
requires a high-level of ownership over the end-to-end process, the ability to
think outside of the box, willingness to disrupt the current processes to create
a new process, the ability to design sustainable solutions and influence
stakeholders. This role requires scoping large ambiguous projects, managing to
project timelines, and communicating to senior management on status, risks, and
process/product changes. Cross-team coordination, project management and
executive presentation skills are essential.

This role will be located in Nashville or Bellevue.

Requirements

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
• 3+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
• Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems

Nice To Haves

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Experience designing or implementing integrated automation solutions such as material handling systems, high-speed packaging lines, or manufacturing lines
• Operations Management/Distribution Center experience with direct management or responsibility for material handling, automation, or other technical projects

Responsibilities

• Manage high visibility automation programs quality, capacity, and future design innovations to continue to scale the SSD network
• Work cross functionally with Reliability Maintenance, Design, and Innovation Engineering teams to deliver high complexity solutions
• Execution of key deliverable timelines for Engineering programs, and meeting specific operational goals aligned with stakeholders
• Dive Deep into dashboards, automation logs, and resources that provide insight to next steps and problem solving
• Driving weekly quality and capacity performance of Material Handling Equipment (MHE) in the network, partnering with operations teams to meet customer promise and cost goals

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level