Program Manager, Relay, Bureau of Alcohol and Drug Use, Prevention, Care, and Treatment

City of New York • Long Island City, NY

1d

About The Position

The Bureau of Alcohol and Drug Use Prevention, Care and Treatment (BADUPCT) works to reduce morbidity and mortality related to alcohol and substance use among New Yorkers through contracting and oversight of prevention, treatment, harm reduction, and recovery and support services; policy analysis and development; epidemiology, surveillance, and evaluation; development and dissemination of treatment and management guidelines; harm reduction initiatives; public and provider outreach and education; and community involvement and interagency collaboration. Relay, a nonfatal overdose response system, is an initiative providing 24/7 support to individuals transported to hospital emergency departments (EDs) following a nonfatal opioid overdose. A Wellness Advocate will visit patients in the ED to provide immediate support and overdose prevention training following an overdose event and offer ongoing support and linkage to care for a maximum of three months after hospital discharge. Reporting to the Relay Program Director, the Program Manager will be responsible for the following:

Requirements

• For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
• To be appointed to Assignment Level II and above, candidates must have:
• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above.
• Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

Responsibilities

• Oversee, plan and support the expansion and research of the Relay program, collaborating with up to 80 Relay staff.
• Assist in the development of protocols, program materials, research efforts, and presentations for program activities.
• Supervise the Program Coordinator, the Relay Trainer, and the daytime dispatchers.
• Provide daily hospital coverage troubleshooting guidance, update systems when changes occur, and work with supervisors to provide performance management and reviews.
• Oversee procurement activities, distribution tracking, and inventory of Naloxone, harm reduction, and program materials. Regularly track, re-order, distribute, and assemble the program resources.
• Monitor community-based referrals for reporting to the evaluation team and others as needed.
• Support the work of the evaluation team, both internal and external, to conduct research and ensure smooth program implementation. This includes coordinating research associate schedules with our notification system.
• Oversee implementation of Relay’s notification system, including maintaining communication with the outside vendor and NYC hospital partners about any updates or needs, and ensuring that program deliverables are met, key metrics are tracked, and reports are produced.
• Oversee the creation of Relay’s coverage schedules, coordinate all updates into relevant systems, and troubleshoot any issues as they arise.
• Provide oversight of the hiring and training coordination of new full-time and part-time Wellness Advocates.
• Other duties as assigned.

Benefits

• As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.
• This position MAY be eligible for remote work up to two days per week, pursuant to the Remote Work Pilot Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees