Program Manager/ Registered Nurse

Hillcrest Children and Family Center • Washington, DC

77d

About The Position

The Program Manager / RN for the S-O-R Program is a licensed nurse (RN or LPN) who serves as both the lead clinician and program manager for the S-O-R Care-Management initiative under the C-C-M-P (Care Management Network) grant funded by SAMHSA. This merged role combines nursing care responsibilities such as triage, care coordination, and patient education with program management functions, including supervision of staff, compliance oversight, and grant reporting. The Program Manager / RN ensures that clients, especially those experiencing homelessness and struggling with Substance Use Disorders (SUD) or other high-risk conditions, are connected to timely, high-quality medical, behavioral-health, housing, and supportive services.

Requirements

• Current license as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) in the District of Columbia.
• Bachelors degree in Nursing or related healthcare field preferred (Associate degree accepted for LPN with strong experience).
• 3-5 years of nursing or care-management experience, preferably with SUD treatment, care coordination, and high-risk/homeless populations.
• At least 2 years of supervisory or program-management experience in a healthcare, behavioral-health, or community-based setting.
• Familiarity with SAMHSA-funded programs (e.g., S-O-R) strongly preferred.
• Strong clinical assessment skills and understanding of community resources.
• Excellent organizational, communication, and problem-solving abilities.

Responsibilities

• Conduct triage assessments to determine clients immediate medical or behavioral-health needs.
• Provide basic health screenings (e.g., vital signs, medication monitoring, wound care as appropriate within scope).
• Coordinate care plans with pain-management specialists, primary-care providers, and behavioral-health professionals.
• Offer health education, risk-reduction counseling, and follow-up support for clients with SUD or chronic health conditions.
• Document all clinical encounters and ensure adherence to nursing standards and protocols.
• Oversee the daily operations of the S-O-R / C-C-M-P Care-Management program.
• Supervise care-management staff including case managers and recovery support specialists.
• Ensure compliance with SAMHSA grant requirements, agency policies, and quality standards.
• Monitor progress toward program goals and deliverables; track outcomes for high-risk and homeless populations.
• Prepare monthly, quarterly, and annual reports for funders and Hillcrest leadership.
• Coordinate partnerships with hospitals, shelters, housing agencies, and community-based organizations.
• Represent the program in meetings, coalitions, and community outreach events.
• Serve as the primary clinical advocate for high-risk clients to remove barriers to care and improve outcomes.
• Facilitate referrals to medical, behavioral-health, housing, and social-service providers.
• Support continuity of care through regular case conferences and collaborative treatment planning.

What This Job Offers

• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees