Program Manager Recruiting Operations - Talent Attraction and Sourcing

Shipt • Minneapolis, MN

35d • $73,000 - $176,000 • Hybrid

About The Position

As a Program Manager, Recruiting Operations located in Birmingham, AL or Minneapolis, MN, you will drive high-impact programs for Shipt to optimize recruiting infrastructure, tools, and processes. This role will lead cross-functional initiatives that improve efficiency, enhance candidate and hiring manager experience, and support scalable hiring solutions across the Shipt. The ideal candidate brings a strategic mindset, systems thinking and combines strong program management expertise with a deep understanding of talent acquisition systems and data. While no two days are the same, you will design, implement, and manage recruiting programs and best practices such as sourcing strategies, employment brand, job descriptions and job postings, referral programs, pre-employment screening, and onboarding. Partner with recruiters, hiring managers, People Business Partners/Generalists, and executive leadership to identify hiring challenges and deliver scalable solutions. Analyze current recruiting workflows and identify opportunities to increase efficiency, quality of hire, and candidate satisfaction. Build dashboards, reports, and key performance indicators (KPIs) to track recruiting program success, hiring funnel metrics, and recommend data-driven improvements. You will collaborate with People Technology & Analytics, Marketing, Legal and Communications to optimize the use of recruiting technologies and ensure accuracy of external information (e.g., GEM, Workday, LinkedIn Recruiting, Careers Page). You will drive adoption of new programs, tools, and processes through effective communication, training, and documentation. Manage third-party vendors and tools related to recruiting services and technology. Lastly, maintain compliance with relevant employment laws and internal policies.

Requirements

• You have a Bachelor's degree in Human Resources, Business, or related field (or equivalent experience)
• You have 5+ years of experience in recruiting, HR operations, or program management
• You have strong project management skills with the ability to manage multiple priorities simultaneously
• You have a deep understanding of full-cycle recruiting and talent acquisition strategy
• You are proficient with applicant tracking systems (preferably Workday) and other recruiting technology
• You have experience with data analysis and visualization (e.g., Excel or similar)
• You have strong communication, partner management, and presentation skills
• You have a passion for process improvement, candidate experience, and building qualified, inclusive talent pools
• You have the ability to travel 10% during peak recruiting seasons (fall and spring) as needed

Responsibilities

• Design, implement, and manage recruiting programs and best practices such as sourcing strategies, employment brand, job descriptions and job postings, referral programs, pre-employment screening, and onboarding.
• Partner with recruiters, hiring managers, People Business Partners/Generalists, and executive leadership to identify hiring challenges and deliver scalable solutions.
• Analyze current recruiting workflows and identify opportunities to increase efficiency, quality of hire, and candidate satisfaction.
• Build dashboards, reports, and key performance indicators (KPIs) to track recruiting program success, hiring funnel metrics, and recommend data-driven improvements.
• Collaborate with People Technology & Analytics, Marketing, Legal and Communications to optimize the use of recruiting technologies and ensure accuracy of external information (e.g., GEM, Workday, LinkedIn Recruiting, Careers Page).
• Drive adoption of new programs, tools, and processes through effective communication, training, and documentation.
• Manage third-party vendors and tools related to recruiting services and technology.
• Maintain compliance with relevant employment laws and internal policies.

Benefits

• Employees (and eligible family members) are covered by medical, dental, vision and more.
• Employees may enroll in our company's 401k plan.
• Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave.
• Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Number of Employees: 1,001-5,000 employees