Program Manager, Real Estate Expansion, Rural and Super Rural Logistics

Amazon•Bellevue, WA

About The Position

Are you looking for a new challenge in a fast-paced, innovative company on a rapidly growing team? If so, come make history with the North America (NA) Last Mile Expansions team. The NA Last Mile Expansions Team increases the speed of delivery for customers across the US and Canada and manages cross functional teams for the acquisition, construction and management of all facilities within the Last Mile fulfillment network. We are looking for a program manager to join our Expansions Team who will develop and manage a cross-functional process to identify and validate perspective new buildings and think big to anticipate and work around potential blockers to deliver new building launches. NA Last Mile is looking for an agile Program Manager with a strong capacity management, network planning and proven project management experience to own both strategic and tactical real estate expansion projects and programs. This role requires scoping and creating project plans, developing and scaling processes, coordinating and driving execution, and communicating to cross-functional senior management on status, risks and process/product changes. Cross-team collaboration, project management and executive presentation skills are essential. About the team We’re driving the key pillars of increased speed and wider coverage for the future of supply chain and enabling faster customer delivery for a wider range of products across the U.S. If you are seeking a fast-paced environment where you can drive innovation and execute on multi-million-dollar expansion deals, this is your opportunity.

Requirements

3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Responsibilities

Manage full lifecycle of the real estate expansion process from business requirement to lease signing through cross-functional partnerships across Transactions, Legal, Capacity Planning, Operations, Pre-Construction, among others
Develop the overall program strategy, tactically driving teams in and outside of your organization to deliver new fulfillment locations
Define the program (mission, vision, tenets), set objectives, analyze data and drive quantifiable improvements
Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
Partner with cross-functional teams to source, allocate, and coordinate resources
Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
Oversee gaps between teams, processes and systems, helping teams reduce inefficiencies
Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks
Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers