Program Manager, Quality

Hims & Hers

81d

About The Position

The Program Manager, Quality role sits on the Compounding PMO team, led by the Director of Innovation Program Management, and will report to the Senior Program Manager, Quality. This role is responsible for supporting the entire quality organization and quality leadership across all 503a & 503b compounding programs as a functional partnership and will individually manage quality projects as well as support the quality organization on all ongoing initiatives. The goal of this role is to anticipate, mitigate, and navigate risk, maintain clear internal communication across all related teams company-wide, and keep all teams moving forward and in-sync. The role will require a combination of exceptional project management and change management skills as well as the knowledge of regulatory and quality requirements. The scope of this role will be broad and adaptive to support our teams and facilities as they grow. This role will be responsible for leading teams remotely as well as on-site. This is a remote role with regular travel (up to 30% of the time) to our compounding pharmacies located in Ohio, Arizona, and California.

Requirements

• Bachelor's Degree in Health Administration, Pharmaceutical Sciences, Chemistry, Biotechnology, Public Health or related field.
• 5+ years of project management experience in the Pharmaceutical industry. 503a and/or 503b Pharmaceutical Compounding experience is a plus.
• Familiarity with USP <797>, <800>, <795>, and cGMP standards is preferred.
• PMP or similar project management certification is preferred.
• Experience operating within product-driven organizations with many stakeholders and with fast-moving programs.
• Excellent verbal and written communication skills.
• Experience managing various stakeholders and being flexible to different working styles.
• Extreme attention to detail and documentation.
• Strong leadership and relationship-building skills with an ability to quickly make decisions while remaining objective.
• Can-do, positive attitude that enjoys managing multiple projects and tasks simultaneously.
• Curious and collaborative mindset with the ability to foster teamwork at all levels of the organization.

Responsibilities

• Support the Senior Program Manager, Quality in managing Quality programs end-to-end across our 503a and 503b sterile and non-sterile pharmaceutical compounding programs, ensuring deliverables are met on time, risks are anticipated and mitigated, and stakeholders are kept informed.
• Partner with senior Quality leadership, including the Global Head of Quality, to drive departmental initiatives and track progress against key performance indicators.
• Develop and maintain project plans of varying sizes and scopes for quality-related initiatives, including compliance projects, facility improvements, and continuous improvement programs.
• Coordinate with Operations, Pharmacy, R&D, and other cross-functional teams to ensure alignment, clear communication, and smooth execution of quality programs.
• Support Quality Management System processes (e.g., Change Controls, CAPAs) to drive the highest quality standards across the organization.
• Schedule and lead cross-functional meetings, status calls, and deliverable reviews, maintaining organized notes and meeting summaries.
• Drive continuous improvement efforts by recommending enhancements to systems, processes, and tools that strengthen operational and compliance robustness.
• Develop high-quality documentation and presentations that clearly communicate complex information, demonstrate strategic insight, and convey a confident executive presence when engaging with senior leadership.
• Show agility by adapting projects as they develop and change in order to meet the technical challenges in compliance with USP <797>, <800>, <795>, and current Good Manufacturing Practice guidelines.

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees