Program Manager, Public Sector

Scale AI•Washington, DC

About The Position

Scale's public sector business is providing the best of American commercial technology and innovation to protect the homeland and meet the moment. Our ultimate goal is to deliver cutting-edge agentic AI to orchestrate portfolio management for defense of the homeland. We’re hiring a Program Manager (PgM) to lead and own execution for Scale’s portfolio of clients charged with a layered defense for the United States. You will be a catalyst, a hands-on leader, manage customer relationships and partners, and work closely with our engineering team to solve Scale’s hardest problems. You must be willing to go deep, get technical, and drive change. This role is ideal for someone who blends program leadership, systems-building obsession, technical fluency — and who thrives in fast-moving, ambiguous, and mission-driven environments.

Requirements

An active TS/SCI clearance
10+ years professional experience, ideally managing complex technical programs for DoD or national security customers
A proven ability to lead large, cross-functional efforts across delivery, contracts, and customer teams
A healthy obsession with establishing and driving adoption of programmatic systems and processes; plus the ability to exert influence and manage associated change
Familiarity with FAR-based contracts and program structures like IDIQs, task orders, and OTAs
Strong business acumen with the ability to manage performance metrics, contract deliverables, and program budgets
A track record of high ownership in ambiguous environments
Excellent written and verbal communication skills — especially with senior government stakeholders
Deep curiosity about agentic AI and its application to homeland layered defense
A willingness to travel up to 25% of the time

Nice To Haves

Proficiency in Python, SQL or other programming languages
A proven track record in B2B + B2G client facing roles and expanding client relationships
Prior experience delivering technical solutions to government customers
Domain expertise in a relevant field (e.g. modeling and simulation, joint planning processes, intelligence workflows, etc)

Responsibilities

Serve as the contractual and internal program lead across a large-scale public sector engagement, integrating multiple sub-efforts under one umbrella (e.g., data pipelines for computer vision, software deployments for GenAI solutions)
Own relationships with senior government stakeholders and ensure that we meet contractual obligations, performance metrics, and reporting requirements
Own relationships with subcontractors to ensure successful delivery of the prime contract
Lead formal engagements such as contract reviews, customer program syncs, performance assessments, and reporting cycles
Lead and supervise a team of 3-4 delivery managers who run day-to-day customer engagement efforts
Oversee a technical delivery team that will drive product roadmap alignment that adapts evolving customer needs