Program Manager- Public Sector

MillerKnoll-posted 2 months ago

$90,000 - $110,000/Yr

Full-time • Mid Level

5,001-10,000 employees

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This position is responsible for delivering a high level of service, consistent and centralized point of contact for specific/high value Public Sector customer accounts. This role extends beyond the completion of individual projects and looks at maintaining the long-term support structure for each assigned account.

Provides a single point of contact for clients and their professional teams for global and national project delivery.
Assists with managing the project budgets and works through the design and furniture selection process to create an appropriate project solution.
Attends project meetings/calls and site meetings as appropriate, creates consistent communication plans for each project/client.
Collaborates with dealers to maintain their program awareness and ensure compliance to guidelines, standards, discounts and terms of sale.
Conducts a ‘lessons learned’ process with all stakeholders after each executed key project and keeps files on all projects.
Creates a seamless experience between the customer, MillerKnoll and the dealer, is the primary liaison between the customer and MillerKnoll.
Maintains the client standards, driving floor plate sales for MillerKnoll and minimizing leakage to competitive product.
Manages new product introductions within assigned accounts, dealers and client representatives.
Manages Salesforce (CRM) information appropriately in order to manage all reporting requirements of the Public Sector leadership team.
Oversees and coordinates the data and use of the MillerKnoll Project Management Tool for assigned account activities.
Provides appropriate checks/balances for project pricing quotes, honoring all relevant contracts.
Works on growing MillerKnoll's ‘share of wallet’ through developing/delivering a differentiated account strategy.

Bachelor's Degree in field of relevant academic discipline and applicable professional certification required.
Minimum 3 years’ experience in project management/planning or facility management/design with construction trades and/or architectural/design firms.

Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account.
Life Insurance, Disability and Other Insurance Plans.
Paid Time Off (including Vacation and Parental Leave), Holidays.
401(k), and Short/Long Term Disability.
Other special perks reserved for associates.

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Program Manager- Public Sector

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