Program Manager - Product PMO

Early Warning Services•Scottsdale, AZ

17h•$129,000 - $193,000•Hybrid

About The Position

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose Responsible for delivery of very large, complex programs including groups of inter-related projects targeted to meet one or more key company strategic business goal(s). Accountable for establishing project/program management framework, tracking progress, managing risk, and controlling change in order to ensure delivery that meets time, cost and quality objectives. This role requires cross-functional alignment, proactive delivery leadership, and clear communication across business and technology teams to drive successful outcomes.

Requirements

Education and experience typically obtained through completion of a Bachelor’s Degree in Business, Project Management and/or Computer Science or related field.
Project Management Professional (PMP) certification or related certifications or equivalent work experience
Minimum of 12 or more years of related experience in program management
Demonstrated program management experience and people leadership and mentorship in business and technical environments
Experience in financial institutions or similarly regulatory industries and/or software development processes with background in the data processing environment, application systems, and communication systems.
Ability to handle multiple complex projects within program / programs, to work independently, have excellent follow-up, and meet tight deadlines for deliverables.
Possess excellent analytical and problem-solving abilities, and be able to deal effectively with ambiguity and constant change
Excellent oral, written and interpersonal skills to interact proficiently with executive leadership, staff and vendors.
Demonstrated ability to lead through influence and drive alignment across diverse stakeholder groups
Highly engaged, self-starter with ability to balance achieving business results, fostering collaboration and influencing business strategies
Proactive in identifying and driving process improvements and documenting efficiency gains within the organization
Demonstrated experience with Agile and Waterfall methodologies
Background and drug screen.
Demonstrated ability to lead through influence and drive alignment across diverse stakeholder groups
Highly engaged, self-starter with ability to balance achieving business results, fostering collaboration and influencing business strategies
Proactive in identifying and driving process improvements and documenting efficiency gains within the organization
Demonstrated experience with Agile and Waterfall methodologies
Background and drug screen.

Nice To Haves

Familiarity with project management and collaboration tools such as Microsoft Project, Planview, and Atlassian Jira preferred.
Professional certifications such as PMP, PgMP, or Agile-related credentials preferred.
Experience with people management.

Responsibilities

Understands Portfolio priorities and drives successful business outcomes within the program and aligned projects per aligned priorities.
Manage all aspects of multiple interrelated projects within the program to ensure the overall program is aligned to and directly supports the achievement of strategic business objectives.
Align project/program plans and interdependencies to ensure Program Roadmap success and Resources capacity.
Performs program level governance review of all associated project(s) to ensure they are tracking to be on time, within budget, and defect free to ensure customer value commitment.
Proactively monitor projects on an ongoing basis, evaluating progress, and working with project teams to mitigate risk and drive effective issue resolution across program.
Coach/Mentor other PMO team members on policies and procedures and best practices.
Supports all internal and externally driven audits of projects within program.
Engages cross project interdependency scheduling to ensure project interdependencies are documented and tracked including defining critical program level milestones within each project for visibility.
Provides effective leadership and coaching to all stakeholders ensuring effective delivery of project/program outcomes in terms of cost, schedule, budget and quality.
Creates and maintains program plans for all active aligned projects and status reporting regarding program-level milestones, success criteria, deliverable, dependencies, risks and issues, effectively communicating including executive leadership.
Develop and maintain stakeholder engagement plans to ensure alignment and commitment across interdependent teams.
Maintain formal governance documentation (e.g., program charters, risk registers, dependency logs) in accordance with company standards and Product Development Life Cycle (PDLC) and Software Development Life Cycle (SDLC) processes.
Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Benefits

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

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