Program Manager P12
About The Position
The Tourism Program Development Manager supports the Tourism Friendly Texas Certified Community Program — a partnership between the Office of the Governor (OOG), Travel Texas, Texas A&M AgriLife, and the Department of Hospitality, Hotel Management, and Tourism (HMGT). This part-time position leads statewide program development, community engagement, and applied research efforts designed to strengthen tourism capacity, enhance visitor experiences, and promote service excellence across certified Texas communities. The Manager coordinates curriculum updates, stakeholder partnerships, and evaluation activities to help communities achieve and sustain certification standards under the Tourism Friendly Texas initiative.
Requirements
- Bachelor’s degree in hospitality, Tourism, Recreation, Community Development, or a related field.
- Five or more years of related experience
- Strong written and verbal communication skills
- Project management skills.
- Proficiency in Microsoft Office Suite
- Ability to plan, coordinate, and execute multiple statewide projects simultaneously.
- Strong interpersonal and relationship-building skills across various stakeholder groups.
- Ability to collect and interpret data for program evaluation and reporting.
- Commitment to service excellence, community engagement, and the mission of Texas A&M AgriLife.
Nice To Haves
- Master’s degree in hospitality and Tourism Management, Extension Education, or Public Policy.
- Minimum of three (3) years of professional experience in tourism program management, hospitality training, or community outreach.
- Minimum of five (5) years of experience in business operations in the hospitality and tourism industry.
- Experience conducting scoping or systematic reviews and synthesizing applied research findings.
- Experience in community-based tourism development, stakeholder engagement, or public-sector collaboration.
- Familiarity with online learning platforms such as AgriLife Learn or Canvas.
- Familiarity with Texas A&M AgriLife Extension systems and OOG/Travel Texas initiatives.
Responsibilities
- Develop and update online learning modules and educational resources supporting the Tourism Friendly Texas Certified Community Program .
- Collaborate with AgriLife instructional design teams to ensure engaging, accessible, and high-quality delivery through AgriLife Learn.
- Conduct a national scoping review of state-supported hospitality and tourism certification programs to identify best practices and guide future program enhancements.
- Prepare reports, research summaries, and recommendations for OOG, Travel Texas, and AgriLife leadership.
- Facilitate engagement of the program by building relationships with communities, DMOs, CVBs, chambers of commerce, and local governments.
- Represent Texas A&M AgriLife and HMGT at professional conferences, tourism events, and community workshops.
- Support the Principal Investigator/Program Director with evaluation, reporting, and project deliverables.
- Other duties as required.
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Number of Employees
251-500 employees
