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Under the supervision of the Assistant Director of Clinical Services, the Program Manager - Outreach Services will be responsible for daily management and operations of outreach services in our integrative services / behavioral health program, including initial OBRA/PASRR and COPE / Crisis services. The Program Manager - Outreach Services will provide administrative/clinical oversight and management to the program staff to ensure all services are delivered according to local, state, and federal laws and maintain compliance with all company policies and procedures and applicable rules and regulations of grantors. The Program Manager - Outreach Services is responsible for ensuring quality of care for all OBRA/PASRR and / or behavioral health participants receiving outreach services in nursing homes or other community-based settings. Program Manager - Outreach Services will, in addition to performing the essential duties outlined below, perform other related duties as assigned by supervisor and model the Pillars and guiding principles of NSO at all times.