Program Manager – Order to Cash (O2C) | QA
About The Position
Overview We are seeking a Principal Program Manager with deep expertise in Order-to-Cash (O2C) and a strong foundation in QA Test Engineering to lead global, enterprise-scale programs supporting a subscription-based connectivity platform. This role owns the end-to-end customer and revenue lifecycle, including service activation, billing, invoicing, payments, and subscription management, while ensuring high-quality delivery through rigorous QA practices. You will lead a portfolio of complex, multi-region programs, building capabilities from 0 → 1, and establishing scalable systems, processes, and quality engineering frameworks that ensure accuracy, reliability, and performance at scale
Requirements
- 10+ years of Program, Product, or Engineering Management experience in enterprise environments
- Strong background i n QA Test Engineering, including: o Test strategy, test planning, and execution o UAT leadership and validation frameworks o Defect management and release quality governance
- Deep expertise in Order-to-Cash (O2C), including: o Subscription billing & invoicing o Payments and revenue lifecycle o Customer onboarding and service provisioning
- Proven experience building and scaling programs from 0 → 1
- Experience owning multi-program portfolios with complex dependencies
- Experience delivering global / multi-region programs
- Strong understanding of: o High-volume transactional systems o Usage-based or subscription billing models o Taxation (sales tax, VAT, GST) and compliance requirements
- Experience with test automation frameworks and QA tools
- Proficiency with Jira, Agile methodologies, and backlog management
- Strong stakeholder management across executive, business, and technical teams
- Proven ability to drive accountability, ownership, and measurable outcomes
Nice To Haves
- Experience with: o Subscription billing platforms (Zuora, Chargebee, Recurly) o Payment systems (Stripe, Adyen, Braintree) o ERP systems (Oracle, SAP)
- Experience in connectivity, telecom, or infrastructure-based service environments
- Exposure to: o Service provisioning and activation systems o Usage-based billing and metering platforms
- Background in building or scaling QA automation frameworks (Selenium, Cypress, API testing tools, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
Number of Employees
11-50 employees
