Supervisor Order to Cash

Philip Morris International U.S. • Tampa, FL

2d • $96,000 - $121,000 • Hybrid

About The Position

Supervisor Order to Cash – Tampa, FL (hybrid)
Be a part of a revolutionary change!
At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.
The general purpose of this role is to manage team of Accounts Receivable and Credit management team and guide them in engagement with customer and respond to queries related to AR and Credit. The role also covers review and approval of reports and manage control activities of the team, including credit management review of customers according to the prevailing policy and procedures in order to mitigate the company risk as well as to support business growth & continuity in the areas of credit management, comprehensive financial analysis of any credit initiatives & cost effectiveness and financial related reports as required by PMI.

Requirements

• University degree in Finance, Accounting, Economics or related field
• 4+ years of experience in O2C / AR / Credit Management (B2B)
• Minimum 2 years of formal people management experience
• Strong expertise in: Credit risk assessment and credit limits Accounts Receivable and collections AR ageing, DSO, cash application Bad debts and write-offs Internal controls and compliance
• Strong stakeholder management and influencing skills
• Legally Authorized to work in the US
• Commutable to Tampa, FL 3x a week

Nice To Haves

• D365 FO and reporting tools (Power BI) knowledge preferred

Responsibilities

• Supervises the daily O2C Credit & Risk management services such as transactional processing, reviews & approval and reporting to management
• Review reports on credit scoring & credit limits based on PMI credit policy and requirements
• Review and approval of new account applications
• Perform credit review of existing accounts
• Grant approval for credit related exceptions
• Review credit management reports
• Accounts Receivable management
• Review reports such as AR aging, cash collection, bank reconciliation, etc.
• Validate and approve direct debits
• Review and approve AR ageing (collections reports)
• Review bad debts and write-offs
• Review the resolution and work around provided by the team to resolve and trouble shoot the issue immediately (issue management) - identify the root cause and formulate appropriate counter-measures.
• Ensure team’s compliance with the governing company controls, policies and procedures
• Supervises knowledge transfers, review handbook documentation and confirmation with the affiliate on the process related to migration of services and new affiliates
• Participate as key user to improve and/or replace existing systems and procedures. Acts as member on projects and performs UAT.
• Manage and organize team’s objectives and KPI
• Provide guidance and supervision to the team by setting and implementing team goals or objectives, supervising, training or guiding team members, engaging and motivating team members, providing effective feedback and manage hybrid teams (as applicable)
• Lead recruitment of candidate and training requirements.

Benefits

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees