Program Manager - Orchestrate

Mayo Clinic•Rochester, MN

About The Position

The Senior Program Manager for the Mayo Clinic Platform Orchestrate Program will be a key member of the team, driving research-focused, data-enabled partnerships within the life sciences, biopharmaceutical and medical device sectors. This individual will manage operations and provide coordination across multiple technical, research and finance groups for complex, industry-academic research collaborations that integrate real-world data, artificial intelligence, and clinical expertise to accelerate discovery and development. The ideal candidate brings a strong foundation in retrospective and prospective clinical studies, experience with real-world data-driven studies, familiarity with platform-scale data and systems, experience in biopharma organizations, and the interpersonal skills to work cross-functionally with internal and external stakeholders alike. Key competencies and responsibilities: Derives strategic frameworks to collaborate effectively on matters of research studies and platform technology for key initiatives. Manages and tracks the day to day project and workstream operations with key partners across industry, research, Platform, regulatory, finance, and others. Provides navigation and operations guidance for key stakeholders through program intake and governing processes including procedural requirements and cross-functional checkpoints. Serves as liaison between Platform and Research partners for integration of capabilities for smooth delivery of overall project objectives, milestones and timelines. Builds relationships with customers and key physician, operational, administrative, and technical stakeholders. Possesses general business and budgeting acumen across areas of engagement, including understanding of the Mayo Clinic sites, shields, departments, and support functions. Serves as a key liaison capable of articulating the progress and milestones of key platform initiatives and strategic projects. Assesses skills, processes and structures needed to deliver upon business objectives and establishes clear partnership between multiple stakeholder groups. Fosters an internal culture of teamwork and transparency that drives excellent service, quality, diversity of thought, and engaging work environment and overall continuous improvement mindset. Represents the Mayo Clinic Platform Orchestrate Program in cross-functional events and participates in institutional committees and task groups. Prepares communications and presentations around the Mayo Clinic Platform Orchestrate Program for executive and senior leadership. Desired Characteristics: A willingness to operate in ambiguity but derive towards clarity for achieving outcomes. Strong communication skills with the ability to distill complex items into digestible and understandable terms for different audiences. Strong ability to build collaboration with diverse teams and drive competing priorities to mutual positive outcomes.

Requirements

Bachelor's degree in education, business, healthcare administration, or related field and 10 years of related or increasing experience; or master's degree in business administration, healthcare administration, public health, PMP or related field and a minimum of 6 years related experience.
Knowledge and application of technology processes and standard product management methodologies such as Agile/Scrum.
Moderate technical skills or willingness to learn hyperscale platform tools associated with environment maintenance and monitoring.
Demonstrated competencies in strategic and systems thinking, decision-making, leading, and change management.

Nice To Haves

A willingness to operate in ambiguity but derive towards clarity for achieving outcomes.
Strong communication skills with the ability to distill complex items into digestible and understandable terms for different audiences.
Strong ability to build collaboration with diverse teams and drive competing priorities to mutual positive outcomes.

Responsibilities

Derives strategic frameworks to collaborate effectively on matters of research studies and platform technology for key initiatives.
Manages and tracks the day to day project and workstream operations with key partners across industry, research, Platform, regulatory, finance, and others.
Provides navigation and operations guidance for key stakeholders through program intake and governing processes including procedural requirements and cross-functional checkpoints.
Serves as liaison between Platform and Research partners for integration of capabilities for smooth delivery of overall project objectives, milestones and timelines.
Builds relationships with customers and key physician, operational, administrative, and technical stakeholders.
Possesses general business and budgeting acumen across areas of engagement, including understanding of the Mayo Clinic sites, shields, departments, and support functions.
Serves as a key liaison capable of articulating the progress and milestones of key platform initiatives and strategic projects.
Assesses skills, processes and structures needed to deliver upon business objectives and establishes clear partnership between multiple stakeholder groups.
Fosters an internal culture of teamwork and transparency that drives excellent service, quality, diversity of thought, and engaging work environment and overall continuous improvement mindset.
Represents the Mayo Clinic Platform Orchestrate Program in cross-functional events and participates in institutional committees and task groups.
Prepares communications and presentations around the Mayo Clinic Platform Orchestrate Program for executive and senior leadership.