About The Position

The Program Manager for Pilots & Proof of Concepts (POCs) is responsible for the end-to-end management and successful execution of all pilot programs and proof-of-concept initiatives within Cotiviti's Product organization. The Program Manager ensures pilots are delivered on time, demonstrate measureable value, and convert successfully into full production engagements.

Requirements

  • Bachelor's degree in Business, Healthcare Administration, Project Management, or related field.
  • 4-6 years of program or project management experience, preferably in healthcare technology or health IT.
  • Demonstrated experience managing complex, cross-functional initiatives with multiple stakeholders.
  • Strong understanding of project management methodologies (Agile, Waterfall, or hybrid approaches).
  • Excellent organizational skills with ability to manage multiple concurrent projects.
  • Strong written and verbal communication skills for diverse audiences
  • Proficiency with project management tools (e.g., Monday.com, Jira, Smartsheet, MS Project).
  • Experience creating and presenting executive-level status reports and dashboards.
  • Problem-solving mindset with ability to navigate ambiguity and drive decisions.

Nice To Haves

  • PMP, PgMP, or similar project/program management certification.
  • Experience in healthcare technology, health plans, or healthcare analytics industry.
  • Familiarity with risk adjustment, quality measurement, or member engagement solutions.
  • Experience managing pilot programs or proof-of-concept initiatives specifically.
  • Background working with Sales teams on customer-facing initiatives.
  • Experience with Monday.com or similar work management platforms.
  • Understanding of healthcare data, analytics, and implementation processes.

Responsibilities

  • Own the full lifecycle of pilot and POC initiatives from initiation through completion and evaluation.
  • Develop and maintain pilot project plans including scope, timelines, milestones, resource requirements, and success criteria.
  • Coordinate cross-functional teams including Product, Engineering, Implementation, Data Analytics, and Customer Success.
  • Manage multiple concurrent pilots across different product lines and customer accounts.
  • Identify and mitigate risks that could impact pilot timelines, scope, or success outcomes.
  • Ensure pilots are properly resourced and staffed, coordinating with internal teams.
  • Serve as the primary point of contact for all pilot-related communications with internal and external stakeholders.
  • Provide regular status updates to Product leadership, and executive sponsors.
  • Create and present pilot progress reports, dashboards, and executive summaries.
  • Facilitate steering committee meetings and milestone reviews with customer stakeholders.
  • Escalate issues and blockers promptly with recommended solutions.
  • Define clear success metrics and KPIs for each pilot in partnership with Sales and Product teams.
  • Track and measure pilot outcomes against defined success criteria.
  • Document lessons learned, best practices, and reusable templates for future pilots.
  • Support Sales in transitioning successful pilots to full production contracts.
  • Contribute to business case development demonstrating pilot ROI and value realization.
  • Establish and refine standardized pilot execution processes, templates, and governance frameworks.
  • Develop pilot intake and prioritization criteria in partnership with Sales and Product leadership.
  • Create playbooks for common pilot scenarios across product lines.
  • Implement tools and systems (e.g., Monday.com) to track pilot portfolio status and resourc allocation.
  • Continuously improve pilot execution efficiency based on retrospectives and feedback.
  • Complete all responsibilities as outlined in the annual performance review and/or goal setting.
  • Complete all special projects and other duties as assigned.
  • Must be able to perform duties with or without reasonable accommodation.

Benefits

  • Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti.
  • For information about our benefits package, please refer to our Careers page.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service