Program Manager Operations - Pilots & Proof of Concepts

Cotiviti

1d • $75,000 - $105,000

About The Position

The Program Manager for Pilots & Proof of Concepts (POCs) is responsible for the end-to-end management and successful execution of all pilot programs and proof-of-concept initiatives within Cotiviti's Product organization. The Program Manager ensures pilots are delivered on time, demonstrate measureable value, and convert successfully into full production engagements.

Requirements

• Bachelor's degree in Business, Healthcare Administration, Project Management, or related field.
• 4-6 years of program or project management experience, preferably in healthcare technology or health IT.
• Demonstrated experience managing complex, cross-functional initiatives with multiple stakeholders.
• Strong understanding of project management methodologies (Agile, Waterfall, or hybrid approaches).
• Excellent organizational skills with ability to manage multiple concurrent projects.
• Strong written and verbal communication skills for diverse audiences
• Proficiency with project management tools (e.g., Monday.com, Jira, Smartsheet, MS Project).
• Experience creating and presenting executive-level status reports and dashboards.
• Problem-solving mindset with ability to navigate ambiguity and drive decisions.

Nice To Haves

• PMP, PgMP, or similar project/program management certification.
• Experience in healthcare technology, health plans, or healthcare analytics industry.
• Familiarity with risk adjustment, quality measurement, or member engagement solutions.
• Experience managing pilot programs or proof-of-concept initiatives specifically.
• Background working with Sales teams on customer-facing initiatives.
• Experience with Monday.com or similar work management platforms.
• Understanding of healthcare data, analytics, and implementation processes.

Responsibilities

• Own the full lifecycle of pilot and POC initiatives from initiation through completion and evaluation.
• Develop and maintain pilot project plans including scope, timelines, milestones, resource requirements, and success criteria.
• Coordinate cross-functional teams including Product, Engineering, Implementation, Data Analytics, and Customer Success.
• Manage multiple concurrent pilots across different product lines and customer accounts.
• Identify and mitigate risks that could impact pilot timelines, scope, or success outcomes.
• Ensure pilots are properly resourced and staffed, coordinating with internal teams.
• Serve as the primary point of contact for all pilot-related communications with internal and external stakeholders.
• Provide regular status updates to Product leadership, and executive sponsors.
• Create and present pilot progress reports, dashboards, and executive summaries.
• Facilitate steering committee meetings and milestone reviews with customer stakeholders.
• Escalate issues and blockers promptly with recommended solutions.
• Define clear success metrics and KPIs for each pilot in partnership with Sales and Product teams.
• Track and measure pilot outcomes against defined success criteria.
• Document lessons learned, best practices, and reusable templates for future pilots.
• Support Sales in transitioning successful pilots to full production contracts.
• Contribute to business case development demonstrating pilot ROI and value realization.
• Establish and refine standardized pilot execution processes, templates, and governance frameworks.
• Develop pilot intake and prioritization criteria in partnership with Sales and Product leadership.
• Create playbooks for common pilot scenarios across product lines.
• Implement tools and systems (e.g., Monday.com) to track pilot portfolio status and resourc allocation.
• Continuously improve pilot execution efficiency based on retrospectives and feedback.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Benefits

• Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti.
• For information about our benefits package, please refer to our Careers page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level